What is better LiaCX or Responcierge? Today’s businesses seek the top Customer Experience Management Software product to keep on being competitive. On this page we help you with choosing the best service, by allowing you to examine LiaCX and Responcierge down to the very details of their individual modules.
It is also possible to examine our total scoring values, which rate the software all round quality and performance. LiaCX got a 8.6 score, while Responcierge has a score of 8.0. Likewise, it is possible to compare their general user satisfaction rating: 100% (LiaCX) against N/A% (Responcierge). Bear in mind to choose the software that best answers your most crucial needs, not the solution with the higher number of features.
In case you you want to quickly decide on the optimal Customer Experience Management Software according to our experts we recommend you examine one of these services: Alchemer, Smartlook, Zendesk.
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
Responcierge in the process of creating an integration with Zapier which will allow it to quickly connect with almost 800 other applications quickly and easily.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Responcierge is a complete online customer engagement software that comes with robust live chat and other communication tools. It utilizes live chat with video capabilities to assist customers with their concerns, including filling out forms, etc. Customers can also opt for phone call requests or schedule appointments via event scheduler.
If you compare various Customer Experience Management Software products you shouldn’t just analyze their features list and offered pricing packages. Pay attention to the fact that the solution must be matching your standards and company so the more flexible their offer the better. Check what platforms are supported by LiaCX and Responcierge and make sure you will obtain mobile support for whatever devices you work on in your company. You should also find out which languages and geographies are supported, because this could be a deal breaker for many businesses.
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