What is better Responcierge or Lithium? When choosing the appropriate Customer Experience Management Software for your company it is suggested that you examine the characteristics, prices, and other important details concerning the product and vendor. Here, you can check the parallels and differences between Responcierge (overall score at 8.0 and user satisfaction at N/A%) and Lithium (overall score at 8.8 and user satisfaction at 98%).
You may also check their unique details, like services, plans, pricing, terms and conditions, etc. What is more, read the terms carefully for information on hidden costs, like, setup cost, separate helpdesk support, upgrade fees, disk space fees, and more.
We know that not all people have enough time to test a large number of different products, so we came up with a list of recommendations that you may find useful. Our top selections for the Customer Experience Management Software category are: Zendesk, Smartlook, Alchemer.
Responcierge in the process of creating an integration with Zapier which will allow it to quickly connect with almost 800 other applications quickly and easily.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Responcierge is a complete online customer engagement software that comes with robust live chat and other communication tools. It utilizes live chat with video capabilities to assist customers with their concerns, including filling out forms, etc. Customers can also opt for phone call requests or schedule appointments via event scheduler.
Contact Lithium to request enterprise pricing details. Lithium offers various social media management products designed to address various business requirements.
Communities
Online Communities – Transform your website into a social destination.
Lithium Social Intelligence
Premium Gamification
Value Analytics and Benchmarking
Mobile/Responsive
Social Contests
Bulk Data API
Social Media Management
Social Publishing – Publish social content to drive deeper engagement in half the time.
Global Content Calendar
Campaign Planning
Content & Posting recommendations
Roles, workflows & approvals
Social Marketing Analytics
Reporting APIs
Social Response – Manage social customer service at scale while improving quality.
Lithium integrates with the following business systems and applications:
Facebook
Twitter
Google+
Microsoft
Salesforce
Klout
Social networks
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, Skype, Barclaycard, Symantec
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Lithium provides businesses with effective social media tools to manage their social media presence, reach out and engage customers, and gather intelligent data.
The software examined on this page are only a small part of our complete Customer Experience Management Software category and you should take into account that there might be more desirable services available. If you would like to guarantee you make the wisest choice for your team we strongly urge you to compare more products first. You can also consider to study our top 10 Customer Experience Management Software list to learn which apps are now the highest-rated ones and dominate the market.
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