What is better Responcierge or Birdeye? There is a wide range of Customer Experience Management Software products in the market today. The best way to find out which one fits your needs best is to check them side by side. For example, here you can assess Responcierge and Birdeye for their overall score (8.0 vs. 9.0, respectively) or their user satisfaction rating (N/A% vs. 97%, respectively).
You can even review their features and pricing stipulations as well as other helpful facts below. When matching products be sure to check their related advantages and mark their distinctive elements to get a clearer picture of both deals. What is more keep in mind to evaluate other issues such as security, backup, ease-of-use, and customer support.
We realize that not all people have enough time to examine dozens of different solutions, so we prepared a list of suggestions that you may find useful. Our top selections for the Customer Experience Management Software category are: Alchemer, Zendesk, Smartlook.
Responcierge in the process of creating an integration with Zapier which will allow it to quickly connect with almost 800 other applications quickly and easily.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Responcierge is a complete online customer engagement software that comes with robust live chat and other communication tools. It utilizes live chat with video capabilities to assist customers with their concerns, including filling out forms, etc. Customers can also opt for phone call requests or schedule appointments via event scheduler.
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
Cro Software Solutions
FreshBooks
InvoiceASAP
MoverBase
Peachtree
QuickBooks Desktop
QuickBooks Online
Square
The Edge
Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
Google private API for Reviews
Google My Business
Google Messaging
Google Maps
Google Knowledge Panel
Advanced Google analytics
Google single sign-in
Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
Every time you choose a solution that you think will be an actual asset for your business you shouldn’t just pay attention to what reviewers have to say about it. In many cases personal experience with the service may change, depending on your own preferences and work processes. This is why in our reviews we also offer our User Satisfaction Rating for each software to give you a quick overview of how real users of Responcierge and Birdeye evaluate their contact with the software. Our algorithm is built around complex analysis of product mentions on other sites, social networks and blogs, so you are going to obtain a full and credible picture of what other users think about each service. In this example Responcierge has a total satisfaction rating at N/A% while for Birdeye 97% of users express they had a positive experience with it.
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