What is better Responcierge or Intercom? When comparing Responcierge and Intercom, you can actually see which Customer Experience Management Software product is the more suitable choice. This means that your organization can get the most productive and useful software. You can study the specifics, for example available tools, prices, plans offered by each vendor, offer stipulations, and more
We also let you evaluate their all round scores to know which one looks to be better. Responcierge has 8.0 points for overall quality and N/A% rating for user satisfaction; while Intercom has 8.9 points for overall quality and 96% for user satisfaction. Similarly, you can also check which software business is more dependable by sending an email inquiry to the two companies and see which company replies sooner.
If you want to quickly decide on the best Customer Experience Management Software according to our review team we recommend you examine the following products: Zendesk, Smartlook, Alchemer.
Responcierge in the process of creating an integration with Zapier which will allow it to quickly connect with almost 800 other applications quickly and easily.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Responcierge is a complete online customer engagement software that comes with robust live chat and other communication tools. It utilizes live chat with video capabilities to assist customers with their concerns, including filling out forms, etc. Customers can also opt for phone call requests or schedule appointments via event scheduler.
A 14-day free trial is available. Companies such as small teams, early stage startups, those with small user base, or new customers who meet qualification requirements are eligible for a flat rate of $49 a month for up to one year. You can contact the vendor for details. The following packages are offered:
Respond: from $53/month – Manage conversations with leads and customers at scale.
Engage: from $53/month – Send targeted messages to the right people at the right time.
Educate: $49/month flat rate – Create, organize and publish help articles
Live Chat for Sales (powered by Respond + Engage): from $106/month – Capture, qualify, and nurture leads to convert them to customers.
Customer Engagement (powered by Engage): from $53 /month – Send targeted messages to onboard users, make announcements, and re-engage people.
Customer Support (powered by Respond + Educate): from $102 /month – Solve customer problems faster with an integrated help desk and public knowledge base.
All the data, facts and experiences that we offered in this analysis were collected from official company sites, advertising materials available online, real-life experience from real clients as well as our own everyday use of every service by a professional reviewer. We do our best to thoroughly test every app, therefore we not only analyze it internally, but we also match our results with opinions of other members from the SaaS community.
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