What is better LiaCX or OPINATOR? Different organizations require different types of Customer Experience Management Software. To understand well which solution fits your needs, consider comparing various alternatives feature by feature including their terms and prices. Likewise, you will get a quick idea of their general performance and customer feedback by having a look at our smart scoring system.
The results are: LiaCX (8.6) vs. OPINATOR (8.0) for overall quality and usefulness; LiaCX (100%) vs. OPINATOR (N/A%) for user satisfaction rating. Analyze their high and low points and decide which software is a better choice for your company. A simple, practical tip is to list the pros and cons of both solutions side by side and check which app has more benefits.
We did our best to review all popular Customer Experience Management Software services that you can find out there, but among them these three caught our special attention: Zendesk, Alchemer, Smartlook.
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
OPINATOR provides users with the means to make quick and easy integrations. Therefore, connecting the application with other services requires only a short link to enable its interactive elements to be utilized in any form anywhere, such as in:
Website Pop-Ups
QR Codes
SMS & Email Campaigns
Chatbots
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
BBVA, Northface, Santander
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A multi-channel customer interactions management service that enables organizations to engage their target audiences in real-time.
When you select a product that you are sure will be an actual asset for your team you shouldn’t just focus on what reviewers have to say about it. Quite frequently personal experience with the product may be different, depending on specific goals and work processes. That’s why in our reviews we also offer our User Satisfaction Rating for every service to give you a quick overview of how real users of LiaCX and OPINATOR estimate their experience with the app. Our algorithm is based on detailed analysis of product appearances on other websites, social networks and blogs, so you will obtain a complete and reliable picture of what other customers think about every product. In this case LiaCX has a total satisfaction rating at 100% while for OPINATOR N/A% of people claim they had a positive experience with it.
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