Compare OPINATOR vs. Qualtrics CX

A great way to find the correct Customer Experience Management Software product for your business is to evaluate the solutions against each other. Here you can compare Opinator and Qualtrics and see their functions compared in detail to help you choose which one is the more effective product. Also, you can examine their overall ratings, such as: overall score (Opinator: 7.8 vs. Qualtrics: 8.8) and user satisfaction (Opinator: 100% vs. Qualtrics: 82%). Analyze their distinctive features and similarities and see which one outperforms the other. Similarly anticipate the state of how your business will look like in the future; will your business outgrow the app in the next couple of years? We are aware that not all companies have enough time to scrutinize a large number of different products, so we prepared a list of recommendations that you may find useful. Our top selections for the Customer Experience Management Software category are: Appcues, Contactually, Yotpo.
Comparison

OPINATOR

VS

Qualtrics CX

VS

OPINATOR screenshot Qualtrics CX screenshot
Pricing Details

Score

Our Score

8.0 ?

Our Score

9.1 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

100% ?

Client Satisfaction

100% ?

Price

Price

By quote

By quote

Price Scheme

Price Scheme

Quote-based Annual Subscription | Quote-based
Full Review

Full Review

General Info

General Info

A multi-channel customer interactions management service that enables organizations to engage their target audiences in real-time.
Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.
Quick Links
Available Devices

Available Devices

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Popular Clients

Popular Clients

BBVA, Northface, Santander Yamaha, Allianz, jetBlue
Phone No.

Phone No.

+1 800 340 9194
Supported Integrations

Supported Integrations

OPINATOR provides users with the means to make quick and easy integrations. Therefore, connecting the application with other services requires only a short link to enable its interactive elements to be utilized in any form anywhere, such as in:

  • Website Pop-Ups
  • QR Codes
  • SMS & Email Campaigns
  • Chatbots

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
Types of Customers

Types of Customers

Large Enterprises Large Enterprises | Medium Business
Company Email

Company Email

info@opinator.com support@qualtrics.com
Features

Features

OPINATOR FEATURES

  • Customizable Interaction Forms
  • Tailored Response Screen per Form
  • Public Social Opinion Webpages
  • Control Dashboard
  • Interactions Report
  • Multi-Channel Interactions
  • Push Interactions
  • Incentives Platform
  • Push Notifications
  • Data Export

Qualtrics CX FEATURES

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning
Support Types

Support Types

Phone Live Support
Training
Phone Live Support
Ticket Training
Pricing Info

Pricing Info

Contact the vendor for pricing details.

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Pricing Details

Pricing Details

Learn more about OPINATOR pricing Learn more about Qualtrics CX pricing
Languages Supported

Languages Supported

English, Chinese, German, Spanish, French English, Chinese, German, Japanese, Spanish, French
Company's Address

Company's Address

Innology Ventures, S.L.
Paseo de la Castellana 210, Piso 8
Puerta 10, 28046 Madrid
Spain
2250 N. University Pkwy,
48-C, Provo, 84604
USA
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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In the event you are still having second thoughts about which product will work best for your business it might be a sound idea to examine each service’s social metrics. Such metrics are quite often an indicator of how popular every product is and how large is its online presence. For example, in case of Facebook Opinator has 655 likes on their official page while Qualtrics profile is liked by 33479 users.