What is better OPINATOR or Hotjar? The perfect Customer Experience Management Software is a product that can deal with your company’s specific demands. You can determine which option is best suited for your enterprise if you assess a wider range of products before you decide which one is the best.
For instance, OPINATOR and Hotjar are scored at 8.0 and 9.6, respectively, for total quality and performance. Similarly, OPINATOR and Hotjar have a user satisfaction rating of N/A% and 98%, respectively, which indicates the general response they get from customers. Even better, reach put to a regular client of the software and solicit their opinion concerning the application in question.
Our experts made sure to prepare reviews of all popular Customer Experience Management Software solutions that you can find on the market, but among all the ones we reviewed these three deserved our special attention: Zendesk, Alchemer, Smartlook.
OPINATOR provides users with the means to make quick and easy integrations. Therefore, connecting the application with other services requires only a short link to enable its interactive elements to be utilized in any form anywhere, such as in:
Website Pop-Ups
QR Codes
SMS & Email Campaigns
Chatbots
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
BBVA, Northface, Santander
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A multi-channel customer interactions management service that enables organizations to engage their target audiences in real-time.
Company Email
info@opinator.com
Contact No.
Company's Address
Innology Ventures, S.L.
Paseo de la Castellana 210, Piso 8
Puerta 10, 28046 Madrid
Spain
Hotjar pricing is highly scalable and flexible where you can easily upgrade and downgrade any plan based on your needs. A free trial is available for you to explore the software’s BUSINESS plan features for 15 days at no cost or commitment. Here’s the Hotjar pricing information:
Personal:
Hotjar’s Personal plans are built for enthusiasts, students, and users with low traffic.
BASIC – $0
2,000 page views per day data collection
Unlimited users
Limited reports
Store data for 365 days
PLUS – $29/month
10,000 page views per day data collection
All features of the BASIC plan
30-day money back guarantee
Business
Hotjar’s Business plan is based on the number of pageviews per day. This is the cost if you want to collect data from:
Up to 20,000 pages views per day – $89/month
Up to 50,000 pages views per day – $189/month
Up to 120,000 page views per day – $289/month
Up to 400,000 page views per day – $589/month
Inclusions:
All features of Professional PLUS plan
No Hotjar branding
Advanced features access
Agency
Hotjar’s Agency plan is for agencies and consultants that offer service for their client’s sites. It gives access to an agency account with pricing based on the client account’s site they are managing with a discounted price.
Inclusions:
Central account with unlimited sites for clients
Volume pricing discount
Use own logo for Hotjar interface rebranding
Client users invitation for accessing and managing their data
Hotjar has seamless integrations with the following apps:
Hubspot
Segment
Omniconvert
Optimizely
Meanwhile, Hotjar works right out of the box with one script for the following platforms:
PrestaShop
Instapage
LightCMS
Squarespace
Unbounce
Drupal
Google Tag Manager
HubSpot
Shopify
Magento
Weebly
WordPress
Joomla
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Unbounce, Nintendo, Microsoft, Intuit, Autodesk
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An analysis and feedback tool aimed to make sense of user behavior on your site to help you improve customer experience. It provides enhanced visibility to your website's performance, user behavior, and user experience. It also includes advanced tools such as heatmaps, conversion funnels, and more.
Company Email
Contact No.
Company's Address
Hotjar Ltd, Level 2
St Julians Business Centre,
3, Elia Zammit Street
St Julians STJ 1000
Malta
In the event you continue having doubts about which software will be best for your company it might be a sound idea to analyze each service’s social metrics. Such metrics are usually a sign of how popular each app is and how wide is its online presence. For instance OPINATOR Twitter profile has currently 0 followers. At the same time Hotjar Twitter is followed by 5458 users.
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