What is better LiaCX or Feedbox CEM? Comparing LiaCX and Feedbox CEM, it is simple to see which Customer Experience Management Software product is the better alternative. This guarantees that your enterprise can select the most productive and efficient software. You can examine the specifics, such as available tools, pricing, plans offered by each vendor, offer terms, and many more
We also let you evaluate their general scores to know which one looks to be better. LiaCX has 8.6 points for overall quality and 100% rating for user satisfaction; while Feedbox CEM has 8.0 points for overall quality and 90% for user satisfaction. Similarly, you can also check which vendor is more dependable by sending an email inquiry to both vendors and check which company replies sooner.
Those of you who don't have much time or want a Customer Experience Management Software recommendation from our experts might want to investigate these top choices for the current year: Alchemer, Zendesk, Smartlook.
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
Feedbox CEM integrates with the following business systems and applications:
Salesforce (Coming Soon)
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Barberia Capital, Senor Frog's, Superama
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A customer feedback management software designed to help businesses measure and evaluate their customer experience via point-of-impact surveys ore remote questionnaires.
In case you are still having second thoughts about which solution will be best for your business it might be a sound idea to investigate each service’s social metrics. Such metrics are usually a sign of how popular each app is and how large is its online presence. For instance LiaCX Twitter account has currently 762 followers. At the same time Feedbox CEM Twitter is followed by 384 users.
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