What is better Feedbox CEM or Contactually? It’s easy to our scoring system to provide you with a general idea which Customer Experience Management Software product is more suitable for your business. For overall product quality, Feedbox CEM earned 8.0 points, while Contactually gained 9.0 points. Meanwhile, for user satisfaction, Feedbox CEM scored 90%, while Contactually scored 97%.
Specifics of their features, tools, supported platforms, customer service, etc. are available below to provide you with a more correct analysis. Keep in mind to get only the features that you need to avoid wasting resources for functions which are redundant.
We are aware that not all businesses have the time to examine a large number of various solutions, so we prepared a list of recommendations that you may find useful. Our top selections for the Customer Experience Management Software category are: Smartlook, Zendesk, Alchemer.
Feedbox CEM integrates with the following business systems and applications:
Salesforce (Coming Soon)
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Barberia Capital, Senor Frog's, Superama
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A customer feedback management software designed to help businesses measure and evaluate their customer experience via point-of-impact surveys ore remote questionnaires.
When you test various Customer Experience Management Software products you shouldn’t just look at their features list and available pricing plans. Consider that the solution must be meeting your requirements and team so the more flexible their offer the better. Find our what platforms are supported by Feedbox CEM and Contactually and make sure you will get mobile support for whichever devices you use in your company. It may also be a good idea to examine which languages and geographies are supported, because this may be a key element for many firms.
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