Smartsupp
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Predictive Dialing
- Ringless Voicemail
- Voice Broadcasting
- Rich Text Messaging
- Automation
- Security
- Support
Pricing Info
Pricing Info
LeadsRain offers four enterprise pricing packages that depend on features and functionalities. The pricing per the main feature is as follows:
Cloud-Based Predictive Dialer
- 1.25¢
- Pay per use plan
- Recommended for 1-5 agents
- Pay-per-use model
- Instant use
- Billing starts once the call is answered
- Toll-free number offered at $40/number/month
- E-mail service can be an add on at $10/month
Ringless Voicemail
- 1.5¢/minute
- Pay per use plan
- Charges applied only on successful voicemail drops
- Charges for Hawaii and Alaska will be 10¢/minute
Voice Broadcasting –
- 1.25¢/minute
- Pay per use plan
- Pricing starts once the call is answered
- Charges applied on a per-minute basis
Rich Text Messaging
- 1.3¢ base rate
- Pay per use plan
- Rich media
- Comes with caller ID at $1/caller ID/month
- Each caller ID can send 200 SMS/day
Integrations
Integrations
LeadsRain integrates with more than 5,000 third-party apps and some are the following:
- SalesForce
- PipeDrive
- Zoho
- Zapier
More details available at: https://leadsrain.com/resources/integration/
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Cablevision, Yandex, The Republican Party
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Comprehensive CRM software for foolproof SMS and voice marketing campaigns.
Company Email
support@leadsrain.com
Contact No.
Company's Address
LeadsRain
20C Trolley Square,
Wilmington, DE 19806
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
Core Features
- Agent rating
- Android app
- Automatic messages
- Block visitor
- Chat transcripts
- Chat transfer between agents
- CMS plugins (Wordpress, Prestashop and more)
- Data security (SSL encryption)
- Desktop app
- Email notifications
- iPhone/iPad app
- Personal shortcuts
- Sound and visual notifications
- Visitor notes
- Visitor overview
- Web dashboard
- Windows Phone app
Premium Features
- API
- Chat conversation history
- Custom integration with 3rd party systems
- Groups of agents
- Integration with help desk or CRM
- Limited access for agents
- Office hours
- Team shortcuts
Pricing Info
Free Plan
- Unlimited number of agents
- Unlimited chat conversations
- Custom chat box design
- Automatic messages
- 14-day chat history
Standard Plan – $10/agent/month (save 20% on annual billing)
- All features of Free Plan
- Unlimited chat history
- Visitor recording
- Limited access for agents
- Google Analytics connection
- API
Pro Plan – $23.75/agent/month (save 20% on annual billing)
- All features of Standard Plan
- Statistics
- Groups of agents
- High load dashboard
Integrations
Smartsupp offers an API and integrates with the following popular platforms:
- Logicbox
- Webnode
- WordPress
- Opencart
- PrestaShop
- ePages
- Magento
- Shopify
- SEOshop
- Jimdo
and more.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, Skoda, SkyPicker, Conrad
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Smartsupp is a live chat software that helps companies to improve sales conversions and understand customer behavior.
Company Email
info@smartsupp.com
Company's Address
Smartsupp
Milady Horakove 13
602 00 Brno
Czech Republic (European Union)
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If you test different Customer Support Software products you shouldn’t just analyze their list of features and offered pricing packages. Keep in mind the software must be meeting your work processes and company so the more flexible their offer the better. Find our what platforms are supported by LeadsRain and Smartsupp and make sure you will obtain mobile support for whichever devices you use in your company. It may also be a good idea to learn which languages and countries are supported, because this might be a key element for many businesses.
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