Smartsupp
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
Core Features
- Agent rating
- Android app
- Automatic messages
- Block visitor
- Chat transcripts
- Chat transfer between agents
- CMS plugins (Wordpress, Prestashop and more)
- Data security (SSL encryption)
- Desktop app
- Email notifications
- iPhone/iPad app
- Personal shortcuts
- Sound and visual notifications
- Visitor notes
- Visitor overview
- Web dashboard
- Windows Phone app
Premium Features
- API
- Chat conversation history
- Custom integration with 3rd party systems
- Groups of agents
- Integration with help desk or CRM
- Limited access for agents
- Office hours
- Team shortcuts
Pricing Info
Pricing Info
Free Plan
- Unlimited number of agents
- Unlimited chat conversations
- Custom chat box design
- Automatic messages
- 14-day chat history
Standard Plan – $10/agent/month (save 20% on annual billing)
- All features of Free Plan
- Unlimited chat history
- Visitor recording
- Limited access for agents
- Google Analytics connection
- API
Pro Plan – $23.75/agent/month (save 20% on annual billing)
- All features of Standard Plan
- Statistics
- Groups of agents
- High load dashboard
Integrations
Integrations
Smartsupp offers an API and integrates with the following popular platforms:
- Logicbox
- Webnode
- WordPress
- Opencart
- PrestaShop
- ePages
- Magento
- Shopify
- SEOshop
- Jimdo
and more.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, Skoda, SkyPicker, Conrad
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Smartsupp is a live chat software that helps companies to improve sales conversions and understand customer behavior.
Company Email
info@smartsupp.com
Company's Address
Smartsupp
Milady Horakove 13
602 00 Brno
Czech Republic (European Union)
Smartsupp Comparisons
Popular Smartsupp Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- IT asset management
- Central repository
- Auto-discovery of devices
- Streamlined asset allocation
- Complete IT asset lifecycle tracking
- Automated employee on/off boarding
- Check in/out equipment loan
- Asset recovery
- Asset location tracking
- Supplier management
- Email alerts and reminders
- Documentation file repository
- Web-based configuration tools
- Dashboards and reports
- ServiceDesk and Incident Management
- Best practice processes
- Automatic ticket routing
- Self-service portal
- Multiple Escalation & SLA Support
- Customer feedback and surveys
- Software and License Management
- Central license repository
- Software request portal
- License compliance
- Purchasing integration
- Cloud and SaaS subscriptions
- Software normalization
- Versioning
- Suite consolidation
Pricing Info
VIZOR offers basic and enterprise pricing options that vary according to cloud-based and on-premise services, the number of employees and integrations.
Integrations
VIZOR integrates with the following business systems and applications:
- Microsoft SCCM
- LANSweeper Integration
- Active Directory
- LDAP Directory Integration
- Microsoft System Center (ConfigMgr)
- Exchange
- Dynamics GP
- Chromebook Management Console
- Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AUDI, SIEMENS, ORACLE
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
IT Asset Management, ServiceDesk Issue and Incident Management, Software Asset and License Management system that covers the full IT asset lifecycle.
Company Email
solutions@vector-networks.com
Contact No.
Company's Address
VIZOR
541 10th Street, Unit 123
Atlanta, GA 30318
USA
VIZOR Comparisons
Popular VIZOR Alternatives
Almost as essential as useful features and customer support responsiveness are pricing options made available by Smartsupp and VIZOR. Although price should not be a deciding factor it’s definitely an important thing to think about. You should count on a flexible pricing plan that can be adjusted to your business size and effortlessly scaled up when your team develops. Make sure you don’t choose packages that have advanced tools that you won’t find a use for and always try to get in touch with the vendor directly as enterprises can usually benefit from more affordable prices. You should also check out a free trial or demo of each software to spend at least some time using it. It’s a helpful experience that doesn’t ask you to pay any money and provides you with a solid overview of what it feels like to work with Smartsupp and VIZOR.
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