What is better Smartsupp or Salesforce Service Cloud? We are here to simplify the cumbersome process of comparing Customer Support Software products for you. For instance, on this page you can check the overall performance of Smartsupp (8.6) and contrast it with the overall performance of Salesforce Service Cloud (9.6). You may also match their overall user satisfaction rating: Smartsupp (100%) vs. Salesforce Service Cloud (97%).
Likewise, lexamine their functions in detail to find out which product can better address your company’s requirements. In general, any business solution has to let you to immediately see the big picture, all the while offering you immediate access to the details.
We did our best to prepare reviews of all popular Live Chat Software services that you can find out there, but among them these three deserved our special attention: Zendesk, Vision Helpdesk, Pipedrive.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
It may not always be enough to simply compare Smartsupp and Salesforce Service Cloud with one another. Even though useful tools, pricing plans and user comments are all crucial and should be included when making a final choice, you should also check out the recognition and awards merited by each product. Very often a less dominant product may turn out to be an excellent choice that was distinguished with SaaS awards such as our Great User Experience Award which shows that in spite of smaller market presence it’s a significant rival to the software that rule the market.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
