Salesforce Service Cloud
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Lead Capture Automation
- Responsive Landing Pages
- Website Widgets
- Seamless Lead Capture
- Marketing Automation
- Drip Marketing
- Segmentation
- Personalization
- Marketing and Sales Analytics
- Lead Engagement Index
- Marketing Insights
- Sales Insights
Pricing Info
Pricing Info
LeadSquared offers two products with different pricing packages. Users may check out their features with its 15-day free trial. Once the trial is over, users may choose among the following plans:
Marketing Automation
Basic – $200/month billed annually
- 5,000 contacts
- Developer API
- Drip Marketing
- Email Campaigns
- Landing Pages
- Lead Scoring
- Website Tracking
- Email Support
Standard – $600/month billed annually
- All Basic features, plus:
- 25,000 contacts
- Multiple Domains
- Rules & Notifications
- Salesforce Integration ($)
- Webhooks
- Phone Support
Enterprise – $1,800/month billed annually
- All Standard features, plus:
- 100,000 contacts
- Custom Web Events
- Contact Center Integration
- Dedicated Account Manager
- Developer Support
Sales + Mobile CRM
Lite – $25/user/month billed annually
- 10,000 contacts
- Developer API
- Email Integration
- Lead Tracking
- Lead Qualification
- Lead Scoring
- Mobile CRM
- Sales Tracking
- Trackable Sales Email
- User Roles
- Email Support
Pro – $50/user/month billed annually
- All Lite features, plus:
- 100,000 contacts
- Custom Tabs
- Custom Actions
- Email Campaigns
- Lead Distribution
- Sales Automation
- User Groups
- Webhooks
- Phone Support
Super – $100/user/month billed annually
- All Pro features, plus:
- Unlimited contacts
- Dedicated Account Manager
- Permission Templates
- Visual Workflow Builder
For businesses with more than 100 users, requesting a quote is required for custom pricing.
Integrations
Integrations
LeadSquared offers integrations with the following business systems and applications:
- Gmail
- Microsoft Outlook
- GoToWebinar
- Zopim
- Live Chat
- Olark live chat
- CallRail
- Ameyo
- Facebook Lead Ads connector
- Super Receptionist
- Custom Dashlets Builder
- Exotel & Twitter card connector
- Zonetel
- CallRail
- RingCentral
- SuperReceptionist
- GoToWebinar
- JustDial
- Shopify
- Magento
- Bigcommerce
- Salesforce
- Microsoft Dynamics CRM
- Contact Form
- Unbounce
- Instapage
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Randstad, Flipkart.com, Sapience
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
LeadSquared is a popular marketing automation and lead management software for B2B and B2C businesses.
Company Email
sales@leadsquared.com
Contact No.
Company's Address
555, US Highway One South,
Suite 170, Iselin,
NJ 08830
LeadSquared Comparisons
Popular LeadSquared Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Computer Telephony Integration (CTI)
- Record types
- Lead-contact account management
- Files
- Salesforce identity
- Roles and permissions
- Snap-ins for live agent chat
- Social customer service pro
- Knowledge
- Work order management
- Service console
- Customer community
- Chatter
- Community starter
- Email integration with Outlook
- Advanced case management
- Customer account portal
- Custom page layouts
- Standard success Plan
- Asset management
- Omni-channel supervisor
- Field service dispatch
- Service contracts and entitlements
- Developer Sandbox
- Unlimited online training
- Activity feed
- Developer Pro Sandbox
- Topics and recommendations
- Data and file storage
- Order management
- Omni-channel routing
- Case auto-assignment
- Service analytics app
- Social customer service starter pack
- Product tracking
- Case milestone tracker
- Unlimited custom applications
- Google Apps integration
- Custom profiles
- AppExchange app integration
- Offline access
- Lightning App builder
- Case escalation rules and queues
- Web services API
- Opportunity tracking
- Workflow and approval automation
- Web and email case capture
- Task management
- Customizable reports and dashboards
- Case email auto-response
- Advanced reporting features
- Salesforce mobile app
- Email templates
Pricing Info
Salesforce Service cloud offers 4 SMB and enterprise pricing plans billed annually.
Essentials – $25/user per month
- Chatter
- Salesforce mobile app
- Files
- Topics and recommendations
- Case auto-assignment
- Web and email case capture
- Case email auto-response
- Case escalation rules and queues
- Lead-contact account management
- 1 Service console app per org
- Basic omni-channel routing
- Omni-channel supervisor
- Knowledge (read only)
- Knowledge (read-write)
- Computer Telephony Integration (CTI)
- Phone
- Social Customer Service
- Live agent chat (limited functionality)
- Next best action
- Help center
- Customizable reports and dashboards
- Opportunity tracking
- Task management, activity feed
- Email integration with Outlook
- Google Apps integration
- Custom profiles and page layouts
- Lightning App builder
- AppExchange app integration
- Email templates
- Data and file storage per user
- Limited Lightning flow automation
Professional – $75/user per month
- All Essentials plan features except phone, live chat, and help center, plus:
- Service orders
- Service contracts and entitlements
- Work order management
- Asset management and product tracking
- Unlimited custom applications
- Developer Sandbox
- 2 Roles and permissions per org
- 3 Record types per object
Available add-ons:
- Knowledge (read-write) – $75/user/month
- Web services API – $25/user/month
- Developer Pro Sandbox
Enterprise – $150/user per month
- All Essentials and Professional plan features except phone, plus:
- Service console apps
- Advanced case management
- Advanced reporting features
- Offline access
- Web services API
- Lightning flow automation (unlimited)
- Roles and permissions
- Record types (per object)
- Salesforce identity
- Workflow approval
Available add-ons:
- Knowledge (read-write) – $75/user/month
- Chat (live agent) – $75/user/month
- Developer Pro Sandbox
- Full Sandbox
Unlimited – $300/user per month
- All Enterprise plan features, plus:
- Knowledge (read-write)
- Chat (live agent)
- Developer Pro Sandbox
- 1 Full Sandbox per org
- 24/7 Support and configuration services
Integrations
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
- Autotask
- ConnectWise
- JIRA
- Salesforce Service Cloud
- ServiceNow
- Zendesk
- Oracle Service Cloud
- Freshdesk
- Freshservice
- Desk.com
- Help Scout
- Cherwell Software
- Wrike
- SugarCRM
- Microsoft Dynamics CRM
- Zoho CRM
- Netsuite
- Autotask
- Close.io
- ConnectWie
- Infusionsoft
- Pipedrive
- HubSpot CRM
- Oracle Sales Cloud
- Base CRM
- CustomerGauge
- Act! Essentials
- Sap Hybrid Cloud for Customers
- Sage CRM
- Bullhorn
- Maximizer CRM
- Insightly
- Microsoft Dynamics GP
- Microsoft Dynamics AX
- QuickBooks
- Freshbooks
- Taxify
- Sage Intacct
- Sage 200
- Tipalti
- Plaid
- Shopify
- Volusion
- Ecwid
- Bigcommerce
- Magento
- Etsy
- Woocommerce
- Weebly
- SAPAnywhere
- Epages
- Oracle Eloqua
- Marketo
- HubSpot Marketing
- Act-On
- MailChimp
- Mailjet
- Allbound
- Autopilot
- Constant Contact
- Kissmetrics
- Facebook Lead Ads
- Campaign Monitor
- iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
Company Email
info@salesforce.com
Contact No.
Company's Address
Salesforce Tower, 415 Mission Street, 3rd Floor
San Francisco, CA 94105
USA
Salesforce Service Cloud Comparisons
Popular Salesforce Service Cloud Alternatives
The solutions analyzed on this page are only a small sample of our entire CRM Software category and you should keep in mind that there could be more reliable options available. If you want to ensure you make the best possible choice for your company we strongly urge you to compare more software first. You can also consider to consult our top 10 CRM Software ranking to see which products are at the moment the highest-ranking ones and leaders in the market.
Page last modified