What is better Kommunicate or Sugester? When you compare Kommunicate and Sugester, you can actually see which Customer Support Software product is the more effective option. This means that your enterprise can select the most productive and efficient software. You can study the details, for example available tools, pricing, plans offered by each vendor, offer conditions, and more
We also let you check their general scores to know which one appears to be better. Kommunicate has 8.7 points for overall quality and 96% rating for user satisfaction; while Sugester has 7.0 points for overall quality and 100% for user satisfaction. Similarly, you can also check which software company is more credible by sending an an email question to both and check which company replies without delays.
We are aware that not all people have enough time to scrutinize a wide range of different services, so we came up with a list of recommendations that you may find useful. Our top selections for the Customer Support Software category are: Zendesk, Freshdesk, Freshdesk Omni.
Kommunicate offers plans that users can avail of on a monthly or yearly subscription. If you opt for an annual subscription, you get two months free. Here is an overview of Kommunicate’s plans:
Start – $40/month or $400/year
2 teammates
Additional: $20/month/teammate or $200/year/teammate
Unlimited bots
Up to 1,000 MTU
MTU overage at $0.01
Dialogflow ES & CX, Amazon, Lex, IBM Watson
Bot to human hand-off
Basic reports
3 months chat history
Basic support 24/7 (email, live chat, knowledge base)
Grow – $100/month or $1,000/year
5 teammates
Additional: $30/month/teammate or $300/year/teammate
Up to 5,000 MTU
All inclusions of Start plan
Whatsapp
Mobile SDKs
Integrates with Pipedrive and Agile CRM
Ready-to-use templates
Bot and CSAT analytics
1 year chat history
Priority support 24/7 (email, live chat, knowledge base)
Scale – $400/month or $4,000/year
10 teammates
Additional: $50/month/teammate or $500/year/teammate
Up to 10,000 MTU
All inclusions of Grow plan
Custom bot
Facebook
Line
Integrates with Zendesk and Zapier
Teams and departments
Advanced intent analytics
Unlimited chat history
Premium support 24/7 (email, chat, call, knowledge base)
Business – by quote
All inclusions of Scale plan
Unlimited users
Custom-made chatbots
All channels
Custom integrations
SAML-based SSO
On-demand custom reports
Unlimited chat history
Premium support 24/7 (email, call, live chat, knowledge base, dedicated account manager)
If you continue having doubts about which software will be best for your business it may be a sound idea to examine each service’s social metrics. Such metrics are quite often an indicator of how popular a given solution is and how big is its online presence.For example, if you look at Kommunicate LinkedIn page you’ll find out that they are followed by 161 users. In case of Sugester the volume of followers on their LinkedIn page is 23.
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