What is better Sugester or NinjaOne (Formerly NinjaRMM)? When you compare Sugester and NinjaOne (Formerly NinjaRMM), it is simple to see which Customer Support Software product is the more suitable option. This means that your business can select the most productive and effective software. You can check the specifics, for example available tools, costs, plans offered by each vendor, offer stipulations, and more
We also let you evaluate their overall scores to know which one appears to be more suitable. Sugester has 7.0 points for overall quality and 100% rating for user satisfaction; while NinjaOne (Formerly NinjaRMM) has 8.6 points for overall quality and 93% for user satisfaction. Similarly, you can also assess which software business is more dependable by sending an email inquiry to both vendors and check which vendor replies without delays.
We know that not all people have enough time to test dozens of different solutions, so we came up with a list of suggestions that you may find useful. Our top selections for the Customer Support Software category are: Freshdesk Omni, Freshdesk, Zendesk.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
Every time you pick a service that you believe will be an actual asset for your team you shouldn’t simply limit yourself to what reviewers have to say about it. Quite frequently individual experience with the software may be different, depending on specific preferences and work processes. This is why in our reviews we also give our User Satisfaction Rating for every software to give you an immediate impression of how actual users of Sugester and NinjaOne (Formerly NinjaRMM) evaluate their contact with the solution. Our algorithm is based on complex analysis of product appearances on other sites, social media and blogs, so you are going to receive a complete and credible picture of what other users think about every solution. In this example Sugester got a total satisfaction rating at 100% while for NinjaOne (Formerly NinjaRMM) 93% of people say they had a positive experience with it.
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