What is better Sugester or Zendesk? If you’re having a hard time picking the right Customer Support Software product for your circumstances, try to do a comparison of the available software and see which solution offers more positive aspects. For instance, here you can examine Sugester (overall score: 7.0; user rating: 100%) vs. Zendesk (overall score: 9.7; user rating: 98%) for their overall performance.
You can also see which one provides more functions that you need or which has more suitable pricing plans for your current budget constraints. Having a clear table to compare their features will significantly improve the odds of obtaining the best product for your company. Pay attention to other aspects of the software such as ease-of-use, adaptability, scalability, and pricing terms.
At the moment, the best services in our Customer Support Software category are: Zendesk, Freshdesk Omni, Freshdesk.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
You don’t want only a broad set of features and scalable pricing from a popular Customer Support Software. Almost as essential as main features is a top-notch customer support. You want to make sure that if you have any questions about Sugester or Zendesk, or you run into a problem, or maybe you’ll want to request a specific change or functionality useful to your business you can trust in a responsive and helpful customer support. See whether services such as phone support, tickets or live chat are offered. It’s also a big plus if you are able to profit from personal training or at least an FAQ you can use.
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