Samanage
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Single Inbox
- Self-Service Support
- Integrations
- Live Chat
- Help Desk System
- Contents & Gamification
Pricing Info
Pricing Info
Sugester offers SMB and enterprise pricing options. Take a look at each plan’s overview below:
Free – $0
- 3 users
- 100 emails per month
Pro – $9/agent/month
- 5 users
- 1,000 email send limits per agent per month
- 1,000 clients or email lists
- 10 email boxes
- 30 projects
- 1 live chat
- 5GB per agent
- 10,000 tasks per month
- 5,000 live chat conversations
Max – $19/agent/month
- Unlimited users
- 5,000 email send limits per agent per month
- 20,000 clients or email lists
- 30 email boxes
- Unlimited projects
- 5 live chat
- 10GB per agent
- 30,000 tasks per month
- 10,000 live chat conversations
Enterprise – $39/agent/month
- Unlimited users
- 10,000 email send limits per agent per month
- 100,000 clients or email lists
- Unlimited email boxes
- Unlimited projects
- Unlimited live chat
- 30GB per agent
- Unlimited tasks per month
- Unlimited live chat conversations
Integrations
Integrations
Sugester supports integration with the following eCommerce platforms, email systems and services, VoIP tools, and business applications:
- Volusion
- Shopify
- WooCommerce
- IAIShop (IdoSellShop)
- Prestashop
- BigCommerce
- SendGrid
- Gmail
- Mailgun
- EmailLabs.pl
- Plivo
- TeleCube.pl
- eBay
- WordPress
- Facturownia.pl
- GitHub
- Dropbox
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AXA Insurance, City of Warsaw, Carrefour
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Sugester is a helpdesk and CRM software to leverage customer support.
Company Email
info@sugester.com
Contact No.
Company's Address
Sugester sp. z o.o.
21 Olesinska Street
Warsaw, 02-548
Poland
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- IT Service Desk
- Contracts & Licenses
- Knowledge Base
- IT Asset Management
- Self-service Portal
- Risk Detection
- Problems & Changes
- IT Service Catalog
- SLA Management
- Reports and API
- Mobile Access
- Integrations Suite
- Tailored dashboard
- Risks tab
- Built-in best practices
- Automatic classification
- Warranty sync
- Drag & drop setup
- QR Audit tool
- Invisible patches
- Crowdsource printers
- No-regrets undo
- Fewer clicks
- Snapshot view
- Always current
Pricing Info
The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.
If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.
Available pricing plans include:
- IT Service Desk
- IT Asset Management
- Integrated IT Solution
Integrations
- Google Apps
- Zapier
- Zendesk
- Citrix GoToAssist Remote Support
- Okta
- OneLogin
- CA SiteMinder and CA CloudMinder
- Samanage on-premise or cloud REST API
- QR and barcodes
- Jira
- LogMeIn
- Centrify
- Salesforce
- Dropbox
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Samanage is a cloud-based IT service desk and asset management service that helps you to keep a tighter tab on things.
Company Email
support@samanage.com
Contact No.
Company's Address
117 Edinburgh South
Suite 100, Cary NC 27511
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When you choose a service that you think will be an actual asset for your company you shouldn’t simply focus on what professionals have to say about it. In many cases personal experience with the product may be different, depending on specific preferences and work processes. That’s the reason why in our reviews we also give our User Satisfaction Rating for every product to give you a reliable overview of how actual users of Sugester and Samanage rate their experience with the app. Our algorithm is built around complex analysis of product mentions on other websites, social networks as well as blogs, so you will obtain a comprehensive and reliable picture of what other users think about each solution. In this example Sugester got a total satisfaction rating at 100% while for Samanage 98% of users claim they had a positive experience with it.
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