What is better Sugester or Vivantio? If you wish to have a easy way to learn which Customer Support Software product is better, our exclusive algorythm gives Sugester a score of 7.0 and Vivantio a score of 8.4 for all round quality and performance. Furthermore, Sugester is rated at 100%, while Vivantio is rated 93% for their user satisfaction level.
You can also compare their product details, including functions, tools, options, plans, costs, and many more. See if the software can customize some of its workflows to make sure the app matches your own business procedures.
Those of you who are pressed for time or want a Customer Support Software recommendation from our experts might want to try out these top choices for this year: Freshdesk, Zendesk, Freshdesk Omni.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
If you are still having doubts about which solution will work best for your business it might be a sound idea to take a look at each service’s social metrics. These metrics are frequently a way to see how popular every service is and how big is its online presence.For example, if you analyze Sugester LinkedIn profile you’ll learn that they are followed by 23 users. In case of Vivantio the number of followers on their LinkedIn page is 1335.
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