HelpDocs
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Single Source of Knowledge & Truth
- Content Management
- Multimedia Content
- Intelligent Search
- Real-Time Notifications & Alerts
- Knowledge Governance
- Process Diagrams
- Policy Engine
- Decision-Making Trees
- Dashboards & Reports
- Forums
- User Feedback Management
- Quizzes
- CRM, DAM, & Chatbot Integrations
Pricing Info
Pricing Info
KnowledgeIQ’s SME and enterprise pricing info is tailored to each business’ needs. Their plan includes:
- Complete access to all features and applications
- Includes all KM system upgrades
- Unlimited support from technical teams
- Access the software via Single Sign-On
- Integration with Active Directory & SAML 2.0 IAM systems
- iOS and Andriod mobile apps
- Integrated reporting & analytics
- KnowledgeIQ customer portal
Integrations
Integrations
KnowledgeIQ integrates with:
- Active Directory
- Okta
- Azure
- Auth0
- YouTube
- Vimeo
- Dropbox
- Box
- Sharepoint
- Office Online Server
- SAML 2.0 IAM systems
- Digital asset management Apps
- Chatbot platforms
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Office of Public Prosecutions Victoria, Singtel, ANZ
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
KnowledgeIQ is a knowledge management solution built for call center teams and customers.
Company Email
info@knosys.com
Contact No.
Company's Address
Knosys Limited
Level 8, 31 Queen Street, Melbourne,
Victoria, Australia 3000
KnowledgeIQ Comparisons
Popular KnowledgeIQ Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Knowledgebase
- Search
- Analytics
- Native integrations
- Widget API
- Audit trail
- Team accounts
Pricing Info
HelpDocs provides three SMB and enterprise pricing plans. The pricing of the plans varies based on the number of team accounts you can set up, and the plans are available either through a monthly or annual subscription. Give the details a look, and select the plan suited to your own knowledge base management needs:
Starter – $49/month or $468/year
- 5 team accounts
- Unlimited website visitors
- Unlimited help articles
- Analytics within 30 days
- Custom domain with SSL
- Read-only API access
- Integrate HelpDocs with your existing business tools
- Custom CSS
Pro – $99/month or $948/year
- 25 team accounts
- All Standard features
- Translate help articles to multiple languages
- Lighthouse widget
- Analytics within 90 days
- Address 404-page issues
- Custom HTML templates
- Own domain
Growth – $199/month or $2,028/year
- Set up 50 team accounts
- Additional user – $100/100 extra users
- Analytics within a period of 180 days
- Single sign-on access
- Advanced permissions
Integrations
HelpDocs integrates with the following applications:
- Slack
- Front
- Intercom
- Gorgias
- Belco
- Doorbell
- Disqus
- Smooch
- Elevio
- Google Analytics
- Aptrinsic
- Drift
- Segment
- Statuspage
- Chatra
- GoSquared
- LiveChat
- Crisp
- LucidChart
- Kommunicate
- Feedier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Walmart, Ready2Order, Sphero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
HelpDocs is an authoritative knowledgebase software to support customers.
Company Email
jake@helpdocs.io
Company's Address
HelDocs Ltd.
Evolution House Iceni Court,
Delft Way, Norwich, Norfolk,
England, NR6 6BB
UK
HelpDocs Comparisons
Popular HelpDocs Alternatives
Almost as crucial as features and customer support quality are pricing plans made available by KnowledgeIQ and HelpDocs. While pricing should not be the only element it’s without a doubt a significant thing to think about. You should look for a flexible pricing package that can be adjusted to your team size and easily scaled up if your company grows. Make sure you don’t select packages that include advanced features that you won’t find a use for and always try to contact with the vendor directly as big companies can usually benefit from discounts. You should also check out a free trial or demo of every software to spend at least some time working with it. It’s a helpful experience that doesn’t ask you to pay any money and gives you a reliable overview of what it feels like to work with KnowledgeIQ and HelpDocs.
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