What is better KnoBis or ScreenConnect? Getting the appropriate Customer Support Software product is as simple as contrasting the good and low functionalities and terms offered by KnoBis and ScreenConnect. Here you can also match their total scores: 8.0 for KnoBis vs. 9.0 for ScreenConnect. Or you can check their general user satisfaction rating, 100% for KnoBis vs. 96% for ScreenConnect.
We suggest that you spend some time to analyze their unique features and determine which one is the better option for your company. Likewise, bear in mind to factor in your company’s or industry’s unique case, for instance, a multilingual software for a global company or a mobile platform to help you work in the field.
In the event you would like to quickly locate the more reliable Learning Management Systems (LMS) according to our experts we advise you examine these services: TalentLMS, Litmos, Graphy.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
The apps examined on this page are merely a sliver of our entire Customer Support Software category and you should take into account that there may be better options out there. If you would like to make sure you make the best possible choice for your team we strongly suggest that you test more solutions first. You can also consider to check out our top 10 Customer Support Software list to find out which products are now the highest-rated ones and leaders in the market.
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