LiaCX
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Trend Analysis
- Text Analysis
- Multi-Channel Collection
- Feedback Management
- Dashboard
- Customer Segmentation
- Analytics
Pricing Info
Pricing Info
Knexus offers four enterprise pricing packages for users to choose from. Choose the best plan for your business, and contact the vendor for a quote:
Starter Plan
- 3 users
- 10 GB bandwidth (monthly)
- 80 GB storage (monthly)
- Customer support via email
- Product training – 0.5 trainer day
Pro Plan
- 6 users
- 25 GB bandwidth (monthly)
- 200 GB storage (monthly)
- Customer support via email/phone
- Product training – 1 trainer day
Pro+ Plan
- 12 users
- 50 GB bandwidth (monthly)
- 400 GB storage (monthly)
- Product training – 2 trainer day
Enterprise Plan
Solution and pricing based on your company-specific requirements.
Integrations
Integrations
Knexus easily integrates with other tools such as your brand’s CRM, DAM, CMS, and marketing automation software via the flexible API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Office Depot, Hilton, Sage, GlaxoSmithKline
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Knexus Customer Services is a platform that enables customer service teams to distribute personalized content experiences to any digital touchpoint.
Company Email
Contact No.
Company's Address
212 West 22nd Street, Suite 6B,
New York, NY 10011
USA
Knexus Customer Services Comparisons
Popular Knexus Customer Services Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Analytics
- Notifications
- Build dynamic mobile forms
- Create and edit checklists
- Identify & fix issues
- Instant submissions
- Real-time automated insights
- Mobile reports
- Import from Excel
- Customizable fields
- Yes/no, numbers, text, dates
- Multiple choice, multi-select, calculation fields
- Library of free industry forms & checklists
- Define scoring, weights, notifications, schedules and more
- Conversation-style history
- Assign action to specific users and set due dates
- CX Action Campaign plans – track and manage execution
- Instant overviews
- Filter insights by date, checklist, group, or location
- Identify trends and patterns
- Automated actions
- Advanced customizations for specific audit processes
- Groups and permissions
- Electronic signature
Pricing Info
Contact the vendor and get your enterprising pricing quote and other product details.
Integrations
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
- Microsoft Dynamics
- Salesforce
- Oracle
- NetSuite
- SAP Analytics
- Dell Boomi
- Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
Company Email
info@intouchinsight.com
Contact No.
Company's Address
Montreal
2963 Joseph A. Bombardier
Laval, QC
H7P 6C4
LiaCX Comparisons
Popular LiaCX Alternatives
It may not always be sufficient to just compare Knexus Customer Services and LiaCX with one another. Although useful tools, cost and user experience are all crucial and should be included when making a final decision, you should also check out the recognition and awards merited by every solution. Frequently a less known solution may turn out to be an amazing choice that was a winner of many B2B awards such as our Experts’ Choice Award which proves that despite limited market presence it’s a significant rival to the solutions that rule the market.
Page last modified