What is better Knexus Customer Services or LiaCX? To successfully acquire the most helpful and productive Customer Experience Management Software for your business, you need to compare products available on the market. For example, here you may match Knexus Customer Services’s overall score of 6.9 against LiaCX’s score of 8.6. You can also review their general user satisfaction: Knexus Customer Services (100%) vs. LiaCX (100%).
What’s more, you can review their good and bad points feature by feature, including their offered terms and rates. By comparing products you are more likely to choose the best software for your business. It goes without saying you have to know your unique needs to realize which software matches those needs.
Users who are pressed for time or would like to get a Customer Experience Management Software advice from our team may want to take a look at these top choices for the current year: Smartlook, Zendesk, Alchemer.
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
It may not always be sufficient to just compare Knexus Customer Services and LiaCX with one another. Although useful tools, cost and user experience are all crucial and should be included when making a final decision, you should also check out the recognition and awards merited by every solution. Frequently a less known solution may turn out to be an amazing choice that was a winner of many B2B awards such as our Experts’ Choice Award which proves that despite limited market presence it’s a significant rival to the solutions that rule the market.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
