What is better klink.cloud or Medallia? You have such a wide range of Customer Support Software choices in today’s state of that industry that choosing the right product can be frustrating. On our comparison page, we let you evaluate the features, pricing terms, available plans, and more details of klink.cloud and Medallia.
You can evaluate their score (8.7 for klink.cloud vs. 6.8 for Medallia) and user satisfaction level (94% for klink.cloud vs. 98% for Medallia). The scores and ratings offer you a general idea how both of these software products perform. Moreover, check if the software can integrate with your current business apps to ensure greater productivity.
Those of you who are pressed for time or could use a Customer Support Software advice from our team might want to take a look at these top choices for this year: Zendesk, Freshdesk, Freshdesk Omni.
klink.cloud offers various enterprise pricing plans to enhance communication and support. These plans scale with business growth, ensuring continuous improvement.
klink.cloud’s open API feature integrates with businesses’ existing systems and applications. It also integrates with other solutions such as:
Hubspot
Salesforce
Microsoft Dynamics
Pipe Drive
ZOHO CRM
Zendesk Sell
Pipedrive
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Toyota, Asia Royal Hospital, Ninja Van
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
klink.cloud is a cloud-based communication platform that offers omnichannel communication, automation, analytics, and CRM integration for businesses seeking customer service.
Medallia’s offers integration with CRM systems to make it easy for account managers and contact center executives to view and take action on customer feedback information natively within their CRM. Without needing to use a separate login, employees can close support tickets, review feedback, view contact and operational info, and close the loop with unhappy customers.
Medallia for Salesforce puts your customer feedback into the hands of your services and sales teams right within Salesforce.com.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mercedes-Benz, GE Healthcare, Nordstrom, PayPal
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Medallia offers Software-as-a-Service (SaaS), Enterprise Feedback Management (EFM) and Customer Experience Management (CEM) software and services to businesses.
The apps examined on this page are only a small sample of our full Customer Support Software category and you should remember that there could be more reliable options out there. If you would like to make sure you make the wisest choice for your company we strongly urge you to test more apps first. You can also consider to study our top 10 Customer Support Software list to find out which services are now the highest-rated ones and dominate the market.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
