What is better klink.cloud or LiveChat? Different firms demand different types of Customer Support Software. To learn which solution meets your requirements, think of evaluating various alternatives feature by feature along with their terms and pricing. Furthermore, you may get a quick idea of their general efficiency and customer feedback by checking our smart scoring system.
The results are: klink.cloud (8.7) vs. LiveChat (9.0) for total quality and usefulness; klink.cloud (94%) vs. LiveChat (96%) for user satisfaction rating. Examine their strong and weaker points and find out which software is a better choice for your company. A simple, practical tactic is to write the advantages and disadvantages of both solutions side by side and check which solution is better.
Those of you who want to save some time or need a Customer Support Software recommendation from our team might want to investigate these top choices for the current year: Freshdesk, Zendesk, Freshdesk Omni.
klink.cloud offers various enterprise pricing plans to enhance communication and support. These plans scale with business growth, ensuring continuous improvement.
klink.cloud’s open API feature integrates with businesses’ existing systems and applications. It also integrates with other solutions such as:
Hubspot
Salesforce
Microsoft Dynamics
Pipe Drive
ZOHO CRM
Zendesk Sell
Pipedrive
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Toyota, Asia Royal Hospital, Ninja Van
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
klink.cloud is a cloud-based communication platform that offers omnichannel communication, automation, analytics, and CRM integration for businesses seeking customer service.
LiveChat offers the following SMB and enterprise pricing packages for users to choose from. A 30-day free trial is also available. Give the details a look, and select the best plan for your business.
Starter Plan: $16 per seat/month billed annually (or $19 billed monthly) Ideal for small office/home office
60-day chat history
Unlimited agent accounts
Basic chat customization
Ticketing system
Data security
Team Plan: $33 per seat/month billed annually (or $39 billed monthly) Ideal for full-time support team
Unlimited chat history
Unlimited agent accounts
Full chat customization
Ticketing system
Data security
Basic reporting
Agent groups
Multiple brandings
Business Plan: $50 per seat/month billed annually (or $59 billed monthly) Ideal for customer service department
Unlimited chat history
Unlimited agent accounts
Full chat customization
Ticketing system
Data security
Advanced reporting
Agent groups
Multiple brandings
Staffing prediction
Work scheduler
Enterprise Plan: $149 per seat/month billed only annually Ideal for Fortune 500 companies
It is possible to connect your favorite tools to LiveChat using integrations. This opens up a ton of new possibilities. For example, you can save leads in your Salesforce directly from chat or get more newsletter subscribers for your MailChimp mailing lists from the pre-chat survey. Some integrations allow the use of certain tools or services straight from the LiveChat app.
They are categorized in various types:
live chat – analytics integrations (Google Analytics, Woopra, Mixpanel, Kissmetrics, Google Tag Manager, Cx Moments) WhatConverts, PlayVox, Segment, Stratifyd, Trigerbee)
live chat – chatbots integrations (BotEngine)
live chat – CMS integrations (WordPress, Weebly, WHMCS, Squarespace, 1&1, GoDaddy Go Central, Tumblr, Adobe Business Catalyst, Drupal, Webflow, Elevio, HelpMonks, Unbounce, Instapage, Leadpages, Wishpond, Jimdo, Joomla!, Landingi)
live chat – contact management integrations (FullContact, TalkDesk)
live chat – help desk integrations (KnowledgeBase.ai, Zendesk, Freshdesk, Jira Service Desk, ProProfs)
live chat – invoicing integrations (Pagato, Freshbooks)
live chat – social media integrations (Facebook, Google+, Twitter)
live chat – messaging platforms (Facebook Messenger, Twilio SMS)
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Adobe, Pizza Hut, CBS
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
This software is a full-featured live chat and help desk solution for customer service and support. It is web-accessible, making it an attractive addition to your tech stack. What’s more, it has website traffic monitoring to ensure that agents provide contextualized assistance.
The services compared on this page are only a sliver of our complete Customer Support Software category and you should keep in mind that there might be better services available. If you want to guarantee you make the optimal decision for your company we definitely encourage you to analyze more services first. It may also be a good idea to study our top 10 Customer Support Software ranking to learn which products are now the highest-ranking ones and leaders in the market.
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