What is better klink.cloud or ScreenConnect? Finding the appropriate Customer Support Software product is as easy as contrasting the good and weaker characteristics and terms offered by klink.cloud and ScreenConnect. Here it's also possible to match their total scores: 8.7 for klink.cloud vs. 9.0 for ScreenConnect. Or you can look at their general user satisfaction rating, 94% for klink.cloud vs. 96% for ScreenConnect.
We suggest that you spend some time to examine their differences and figure out which one is the better choice for your organization. Likewise, bear in mind to factor in your company’s or industry’s unique case, such as, a multilingual software for a global company or a mobile platform to help you work away from your office.
Those of you who don't have much time or would like to get a Customer Support Software advice from our team might want to examine these top choices for the current year: Zendesk, Freshdesk, Freshdesk Omni.
klink.cloud offers various enterprise pricing plans to enhance communication and support. These plans scale with business growth, ensuring continuous improvement.
klink.cloud’s open API feature integrates with businesses’ existing systems and applications. It also integrates with other solutions such as:
Hubspot
Salesforce
Microsoft Dynamics
Pipe Drive
ZOHO CRM
Zendesk Sell
Pipedrive
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Toyota, Asia Royal Hospital, Ninja Van
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
klink.cloud is a cloud-based communication platform that offers omnichannel communication, automation, analytics, and CRM integration for businesses seeking customer service.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
It may not always be enough to just compare klink.cloud and ScreenConnect with each other. Even though useful features, pricing plans and user comments are all important and should be included when making a final choice, you should also check out the recognition and awards won by every app. In many cases a less known software may turn out to be an excellent choice that was a winner of many industry awards such as our Supreme Software Award which proves that regardless of lesser market popularity it’s a worthy rival to the services that rule the market.
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