What is better klink.cloud or ScreenConnect? If you want a reliable Customer Support Software product for your enterprise you need to make time to compare several alternatives. It doesn’t have to be challenging, and can be as quick as matching their functions in a table like the one below. You will also get a good idea how each product functions. For example, on this page you can check klink.cloud’s overall score of 8.7 and compare it against ScreenConnect’s score of 9.0; or klink.cloud’s user satisfaction level at 94% versus ScreenConnect’s 96% satisfaction score.
The comparison can help you find out the strengths and weaknesses of each program, and choose which one suits you requirements better. Beyond the rich features, the solution that is easy to understand and use is always the better product.
Those of you who don't have much time or would like to get a Customer Support Software advice from our team might want to examine these top choices for the current year: Freshdesk Omni, Freshdesk, Zendesk.
klink.cloud offers various enterprise pricing plans to enhance communication and support. These plans scale with business growth, ensuring continuous improvement.
klink.cloud’s open API feature integrates with businesses’ existing systems and applications. It also integrates with other solutions such as:
Hubspot
Salesforce
Microsoft Dynamics
Pipe Drive
ZOHO CRM
Zendesk Sell
Pipedrive
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Toyota, Asia Royal Hospital, Ninja Van
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
klink.cloud is a cloud-based communication platform that offers omnichannel communication, automation, analytics, and CRM integration for businesses seeking customer service.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
Both klink.cloud and ScreenConnect were reviewed by a group of reliable B2B experts who carried out a detailed examination of all key aspects of every app. Their ultimate rating was calculated by means of unique SmartScore system that gives an individual partial score to every component including: main functionalities, customer support, mobile device support, security, client satisfaction and reviews in other media. We realize useful features are not the only aspect important to a company so we make sure we pay attention to all facets of a software prior to coming up with its final score.
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