What is better KANA Express or Bluenose? When you need an effective Customer Support Software product for your enterprise you have to remember to compare several solutions. It doesn’t have to be complex, and can be as straightforward as matching their traits in a table like the one below. You will also get a good idea how each product performs. For instance, on this page you can check KANA Express’s overall score of 6.5 and compare it against Bluenose’s score of 6.7; or KANA Express’s user satisfaction level at 96% versus Bluenose’s 96% satisfaction score.
The evaluation will allow you to identify the strengths and weaknesses of each software, and decide which fits you requirements better. On top of the rich features, the solution that is easy to understand and use is always the better product.
Our experts made sure to review all popular Customer Support Software services available on the market, but among them these three caught our special attention: Freshdesk Omni, Zendesk, Freshdesk.
KANA Express operates well with the following business solutions and systems:
LAGAN
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tilburg University, DAS, Windesheim
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Sophisticated yet simple to use, KANA Express provides access to all the features you need to create great customer experiences across all service channels.
Bluenose supports integrations with the following business systems and applications:
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Extole, BlueJean, Appcelerator, LiveRamp
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A Customer Success Platform that empowers SaaS businesses to proactively manage customers through complete visibility, intelligent marketing campaigns, and built-in playbooks.
Company Email
info@bluenose.com
Contact No.
Company's Address
Bluenose Analytics
517 York Street
San Francisco, CA 94110
415-354-4905
Both KANA Express and Bluenose were evaluated by a group of independent B2B experts who conducted a thorough study of all important elements of every solution. Their final rating was calculated using our unique SmartScore system that calculates an individual partial score to each factor like: main features, client support, mobile device support, security, customer satisfaction as well as market presence. Here at FinancesOnline we are aware that useful features are not the only factor important to a business so we make an effort to pay attention to all facets of a service prior to coming up with its final rating.
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Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
