What is better Bluenose or ScreenConnect? If you’re having a difficult time picking the right Customer Support Software product for your needs, we suggest that you compare the available software and discover which one offers more positive aspects. For instance, here you can examine Bluenose (overall score: 6.7; user rating: 96%) vs. ScreenConnect (overall score: 9.0; user rating: 96%) for their overall performance.
It's also possible to see which one provides more functions that you need or which has more flexible pricing plans for your current budget. Using a clear table to evaluate their features will significantly increase the likelihood of finding the appropriate product for your company. Pay attention to other areas of the software like ease-of-use, adaptability, scalability, and pricing options.
If you would like to quickly locate the top according to our review team we recommend you check out one of these solutions: .
Bluenose supports integrations with the following business systems and applications:
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Extole, BlueJean, Appcelerator, LiveRamp
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A Customer Success Platform that empowers SaaS businesses to proactively manage customers through complete visibility, intelligent marketing campaigns, and built-in playbooks.
Company Email
info@bluenose.com
Contact No.
Company's Address
Bluenose Analytics
517 York Street
San Francisco, CA 94110
415-354-4905
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
All the data, information and experiences that we provided in this table were collated from official company pages, advertising content available online, actual experience from real users as well as our personal direct use of every product by an expert. We pay a lot of attention to comprehensively study every solution, so we not only examine it ourselves, but we also compare our results with experiences of other members from the SaaS community.
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