What is better Bluenose or ScreenConnect? Choosing the right Customer Support Software for your organization is hard with so many features, options, and terms to choose from. On the other hand, depending on our review directory will make it possible for you to streamline the selection steps by displaying all major products in a single location.
As an illustration, you can contrast Bluenose and ScreenConnect for their functions and overall scores, namely, 6.7 and 9.0, respectively. Furthermore, you can see which product has better general user satisfaction rating: 96% (Bluenose) and 96% (ScreenConnect) to find out which solution is the better option for your company. Don’t simply buy the solution with the most attractive price, but the one that offers the most cost-effective value.
If you would like to quickly locate the top according to our review team we recommend you check out one of these solutions: .
Bluenose supports integrations with the following business systems and applications:
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Extole, BlueJean, Appcelerator, LiveRamp
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A Customer Success Platform that empowers SaaS businesses to proactively manage customers through complete visibility, intelligent marketing campaigns, and built-in playbooks.
Company Email
info@bluenose.com
Contact No.
Company's Address
Bluenose Analytics
517 York Street
San Francisco, CA 94110
415-354-4905
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
Both Bluenose and ScreenConnect were tested by a panel of reliable SaaS experts who carried out a detailed analysis of all core aspects of each product. Their final rating was calculated using our unique SmartScore algorithm that calculates a separate partial score to each element such as: main functionalities, customer support, mobile support, security, client satisfaction as well as market presence. We realize useful features are not the only aspect essential to a business so we make sure we pay attention to all aspects of a service before giving it a final rating.
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