What is better KANA Express or Avaya Aura Call Center Elite? The perfect Customer Support Software is a service that can address your company’s unique requirements. It’s easy to determine which alternative works really with your business if you examine different products before you decide which one is the best.
As an example, KANA Express and Avaya Aura Call Center Elite are scored at 6.5 and 7.1, respectively, for total quality and performance. Similarly, KANA Express and Avaya Aura Call Center Elite have a user satisfaction rating of 96% and N/A%, respectively, which shows the general feedback they get from customers. Better yet, reach put to an existing client of the software and solicit their opinion concerning the solution in question.
We did our best to prepare reviews of all popular Customer Support Software services offered on the market, but among all the ones we reviewed these three deserved our special attention: Freshdesk Omni, Zendesk, Freshdesk.
KANA Express operates well with the following business solutions and systems:
LAGAN
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tilburg University, DAS, Windesheim
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Sophisticated yet simple to use, KANA Express provides access to all the features you need to create great customer experiences across all service channels.
Every time you research different Customer Support Software services you shouldn’t just study their list of features and offered pricing packages. Pay attention to the fact that the solution should be meeting your requirements and team so the more flexible their offer the better. Find our which platforms are supported by KANA Express and Avaya Aura Call Center Elite and be certain you will obtain mobile support for whatever devices you use in your company. It may also be a good idea to learn which languages and countries are supported, as this might be a deal breaker for many firms.
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