What is better IT Glue or ScreenConnect? There are many Collaboration Software products available for businesses these days. The simplest way to find out which one fits your needs best is to check them side by side. For instance, here you can examine IT Glue and ScreenConnect for their overall score (8.4 vs. 9.0, respectively) or their user satisfaction rating (94% vs. 96%, respectively).
You can even compare their functions and pricing stipulations along with other helpful data below. When matching products make sure to examine their similar advantages and mark their differences to obtain a clearer picture of both deals. Similarly, keep in mind to evaluate non-core features such as security, backup, intuitiveness, and customer support.
Our experts made sure to review all popular Document Management Systems services available on the market, but among them these three deserved our special attention: PandaDoc, ContractWorks, Wrike.
IT Glue gives access to its API to Enterprise subscribers. Other than that, the solution provides one-way access to PSA and CRM solutions for Basic subscribers while this synchronization is two-way for Select subscribers.
Additionally, IT Glue has a large library of integrations to help you create a cohesive digital ecosystem:
Cisco Meraki
Office 365
ConnectWise Manage
Zapier
Datto
Continuum
Slack
Tigerpaw One
Ninja RMM
DeskDirector
Lucidchart
For a comprehensive list of supported platforms, visit the website.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Lattis Networks, Alpha Dog Systems, After Dark Technologies
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A world-class, multi-awarded IT documentation software that takes note of passwords, processes, and more for MSPs.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
Every time you compare various Collaboration Software apps you shouldn’t just analyze their list of features and available pricing packages. Pay attention to the fact that the solution should be meeting your requirements and team so the more flexible their offer the better. Check which systems are supported by IT Glue and ScreenConnect and ensure you will get mobile support for whichever devices you work on in your company. You should also learn which languages and countries are supported, as this might be a deal breaker for many businesses.
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