IT Glue
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Checklists
- Password & Process Management Vault
- Custom SSL Branding
- Runbooks
- Document Automation
- Integrations
- Relationship Mapping
- Domain & SSL Tracking
- NOC & Ticket Coverage Collaboration
- Mobile App
- Chrome Extension
- Document Collaboration
- Document Upload
- Document Flags
- Team Engagement
- Immutable Audit Trail with Restore
- Version Control with Rollback
- Access Control
- Workflows
- Single Sign-on
- Team-based User Experience
- Completion Profile
- Import & Export
- Template Library
Pricing Info
Pricing Info
IT Glue offers three enterprise pricing selections. These packages’ inclusions are outlined below to help you decide the best for your organization.
Basic – $19.00/user/month
- Unlimited Organizations
- Unlimited Documentation
- Unlimited Client Accounts
- Domain & SSL Certificate Tracking
- IT Glue Library & Asset Template
- Access, Audit & Version Control
- 1 Data Source
- One-way PSA/CRM Sync
- GlueConnect
- Engagement
- Checklists
- Flags
- GlueFiles
- IT Glue Academy
Select – $29.00/user/month
- All Basic Features
- 2 Data Sources
- Two-way PSA/CRM Sync
- Workflows
Enterprise – $39.00/user/month
- All Select Features
- Unlimited Data Sources
- Two-way PSA/CRM Sync
- IT Glue API Access
- Custom SSL Branding
- Single Sign-on
- Premier Success
- Runbooks
Integrations
Integrations
IT Glue gives access to its API to Enterprise subscribers. Other than that, the solution provides one-way access to PSA and CRM solutions for Basic subscribers while this synchronization is two-way for Select subscribers.
Additionally, IT Glue has a large library of integrations to help you create a cohesive digital ecosystem:
- Cisco Meraki
- Office 365
- ConnectWise Manage
- Zapier
- Datto
- Continuum
- Slack
- Tigerpaw One
- Ninja RMM
- DeskDirector
- Lucidchart
For a comprehensive list of supported platforms, visit the website.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Lattis Networks, Alpha Dog Systems, After Dark Technologies
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A world-class, multi-awarded IT documentation software that takes note of passwords, processes, and more for MSPs.
Company Email
Contact No.
Company's Address
IT Glue
700 - 128 West Pender Street
Vancouver, BC V6B 1R8
Canada
IT Glue Comparisons
Popular IT Glue Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
Voice & Calling
- Outbound Calling, Integrated Softphone, iOS & Android Mobile App
- Music on Hold, Ring Groups, Follow-Me/Find-Me
- Call Recording, Voicemail, DID Number
- Auto Attendants, 10 Call Queues Included, Blended Inbound/Outbound Calls
Messaging & Collaboration
- SMS/MMS Messaging, Team Rooms, Group/Email Digital Fax
- Webinars (up to 1K users), Unlimited Conferencing
- Connect Video Conferencing, Screenshare, Audio/Video Streams
AI & Automation
- Luna AI Receptionist, Admin AI Portal
- Self-Serve Virtual Agent, Supervisor-enabled Features
- Quality Management, Workforce Automation
CRM & App Integrations
- Outlook, Microsoft Teams, and CRM Integration
Monitoring & Analytics
- Report Manager, Unified Live Monitor, Supervisory Modes
- Lifetime Analytics, Detailed Reporting
Management & Customization
- ACE Operator Console, AppDesigner, SmartBox
Pricing Info
Business Plus – $24.95/user/month
- Outbound Calling
- Integrated Softphone
- IOS & Android App
- 2GB SmartBox
Professional – $29.95/user/month
- Webinars up to 1K Users
- Unlimited SmartBox
- Supervisory Modes
- Detailed Reporting
- Luna AI receptionist
Call Center – $44.95/user/month
- Unified Live Monitor
- Supervisory Modes
- Lifetime Analytics
- Detailed Reporting
- AppDesigner
- 10 Call Queues Included
Contact Center – By quote
- Blended Inbound/ Outbound Calls
- Multi-Channel (Calls, Chat, Email, Social)
- Self-Serve Virtual Agent
- Supervisor-enabled Features
Integrations
Streams integrates with the following business systems and applications:
- Microsoft Outlook
- Skype for Business
- Salesforce
- Google Chrome
- ServiceNow
- Box
- Inside Sales
- Oracle
- Zoho
- Freshdesk
- Zendesk
- Dropbox
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
IronWare, Evolve Bank and Trust, GJ Tunes
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
PanTerra's CloudUC is the most comprehensive business-class cloud unified communications solution available today.
Company Email
info@panterranetworks.com
Contact No.
Company's Address
PanTerra Networks
4655 Old Ironsides Drive, Suite 300, Santa Clara, CA 95054
USA
Streams Comparisons
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If you research various Collaboration Software software you shouldn’t simply explore their list of features and available pricing packages. Pay attention to the fact that the app should be meeting your needs and company so the more flexible their offer the better. Explore which platforms are supported by IT Glue and Streams and ensure you will get mobile support for whatever devices you work on in your company. It may also be a good idea to learn which languages and geographies are supported, as this might be a key element for many firms.
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