What is better Iperius Remote or ScreenConnect? If you’re getting a difficult time deciding on the best Help Desk Software product for your company, we suggest that you do a comparison of the available software and determine which service offers more benefits. For instance, here you can compare Iperius Remote (overall score: 8.0; user rating: 67%) vs. ScreenConnect (overall score: 9.0; user rating: 96%) for their overall performance.
It's also possible to see which one provides more functions that you need or which has better pricing plans for your current situation. Working with a clear table to evaluate their features will significantly boost the odds of getting the best product for your company. Pay attention to other areas of the software like if it’s easy to use, flexibility, scalability, and pricing options.
At this time, the most significant products in our Help Desk Software category are: Zendesk, Salesforce Service Cloud, Freshdesk.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
All the data, facts and experiences that we shared in this table were taken from official vendor websites, advertising content available online, real-life experience from real users as well as our individual everyday use of every app by an expert. We put a lot of effort to thoroughly test each app, so we not only examine it ourselves, but we also correlate our findings with views of other people from the B2B community.
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