What is better Iperius Remote or Vivantio? If you wish for an efficient Help Desk Software product for your enterprise you must remember to examine different options. It doesn’t have to be complex, and can be as easy as matching their traits in a table like the one below. You will also get a quick idea how each product works. For example, on this page you can check Iperius Remote’s overall score of 8.0 and compare it against Vivantio’s score of 8.4; or Iperius Remote’s user satisfaction level at 67% versus Vivantio’s 93% satisfaction score.
The assessment will allow you to see the good and bad points of each application, and decide which one suits you requirements better. Aside from the robust features, the software that’s simple to grasp and use is always the better option.
In the event you have to quickly identify the optimal Help Desk Software according to our review team we recommend you try out these products: Freshdesk, Salesforce Service Cloud, Zendesk.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
If you continue having doubts about which service will perform best for your business it may be a good idea to check out each service’s social metrics. These metrics are usually a way to see how popular each software is and how extensive is its online presence. For example Iperius Remote Twitter account has currently 0 followers. At the same time Vivantio Twitter is followed by 70 people.
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