What is better InvGate Service Desk or LiveAgent? If you need to have a convenient way to find out which Help Desk Software product is better, our proprietary system gives InvGate Service Desk a score of 8.7 and LiveAgent a score of 9.4 for overall quality and performance. In addition, InvGate Service Desk is rated at 100%, while LiveAgent is rated 99% for their user satisfaction level.
You can also evaluate their product details, including functions, tools, options, plans, prices, and more. Check whether the solution allows you to customize a few of its funnels to ensure the software fits your own business workflows.
Users who want to save some time or would like to get a Service Desk Software advice from our experts might want to investigate these top choices for this year: Freshservice, LiveAgent, Zendesk.
InvGate Service Desk offers three quote-based enterprise pricing plans for users to choose from. Contact the company for more details, and ask for your quote.
InvGate Service Desk is an award-winning, Intuitive web-based software to manage, analyze, and automate your IT service support. Any type of business can easily manage, control, analyze, and automate support right in one place. Its collaborative functionalities ensure efficient workflow even with large teams.
The most popular option to get LiveAgent is through one of their SaaS plans, where you can purchase an annual subscription paid per month and per agent, and stop worrying about updating and maintenance (it is completely covered by the service provider). LiveAgent provides affordable and flexible pricing plans allowing you to choose a service level that will match your individual needs and budget.
All plans include 24/7 customer support and a great 14-day LiveAgent free trial that lets you try out all major features of the software before you’ve actually chosen the best plan for you. You won’t be asked to reveal any credit card information and sign up for the free trial is really simple.
LiveAgent supports over 195+ integrations including all major services, such as:
Slack
Shopify
Pipedrive
AWeber
GetResponse
MailChimp
2Checkout
Braintree
MagentoGo
Opencart
PrestaShop
3dcart
Shopify
CS-Cart
Bigcommerce
Actinic
Fortune 3
Volusion
CoreCommerce
X-Cart
Adobe Business Catalyst
Wordpress
Joomla
Drupal
Weebly
Wix
GoDaddy
SquareSpace
Web.com
Express Engine
Highrise
Nicereply
Facebook
Twitter
WhatsApp
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Huawei, BMW, Yamaha, O2, Airbus and Nascar
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A leading live chat software founded on the principles of simplicity. Powerful on top of being intuitive, it centralizes communications by keeping messages in a single inbox, to ensure that customer service agents can give attention to high priority requests. This also lets them pick up where their colleagues left off to narrow down tickets.
Every time you research various Help Desk Software products you shouldn’t simply study their features list and available pricing packages. Pay attention to the fact that the app must be matching your requirements and business so the more flexible their offer the better. Learn what platforms are supported by InvGate Service Desk and LiveAgent and make sure you will get mobile support for whatever devices you work on in your company. It may also be a good idea to examine which languages and countries are supported, because this could be a key element for many businesses.
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