What is better InvGate Service Desk or Deskun? If you’re having a difficult time selecting the best Help Desk Software product for your needs, it’s a good idea to compare and contrast the available software and find out which service offers more positive aspects. For instance, here you can assess InvGate Service Desk (overall score: 8.7; user rating: 100%) vs. Deskun (overall score: 8.0; user rating: 100%) for their overall performance.
You can even see which one provides more tools that you need or which has better pricing plans for your current situation. Using a clear table to evaluate their features will significantly boost the odds of obtaining the best product for your company. Take a closer look at other factors of the software like intuitiveness, flexibility, scalability, and pricing terms.
Those of you who don't have much time or want a Service Desk Software advice from our team might want to investigate these top choices for the current year: Zendesk, Freshservice, LiveAgent.
InvGate Service Desk offers three quote-based enterprise pricing plans for users to choose from. Contact the company for more details, and ask for your quote.
InvGate Service Desk is an award-winning, Intuitive web-based software to manage, analyze, and automate your IT service support. Any type of business can easily manage, control, analyze, and automate support right in one place. Its collaborative functionalities ensure efficient workflow even with large teams.
Deskun offers a flexible enterprise pricing scheme based on the number of your agents and your preferred channels. Contact the sales team for more details.
Deskun integrates with the following business systems and applications:
Gmail
Facebook
Facebook Messenger
Twitter
Viber
Skype
VK
Telegram
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Deskun allows users to process messages from clients in Gmail interface. One can use message templates for a quick reply, assign requests to responsible agents, and collaborate with employees.
You don’t want just a wide array of useful tools and adjustable pricing from a popular Help Desk Software. Almost as crucial as key features is a top-notch customer support. You want to make sure that in a situation where you have any questions about InvGate Service Desk or Deskun, or you run into a problem, or maybe you’ll need to ask for a specific change or functionality useful to your business you can trust in a responsive and helpful customer support. See if solutions such as phone support, tickets or live chat are provided. What is more, it’s a significant advantage if you can benefit from personal training or at least a knowledge base you can use.
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