What is better Intercom or GoTo Resolve? We are here to streamline the cumbersome process of reviewing Customer Support Software products for you. For example, on this page you can look at the overall performance of Intercom (8.9) and compare it with the overall performance of GoTo Resolve (8.2). You may also match their overall user satisfaction rating: Intercom (96%) vs. GoTo Resolve (96%).
Furthermore, you can read their capabilities carefully to determine which product can better deal with your company’s needs. In general, any business app has to let you to immediately see the big picture, at the same time giving you easy access to the details.
As of now, the top services in our Customer Support Software category are: Freshdesk, Freshdesk Omni, Zendesk.
A 14-day free trial is available. Companies such as small teams, early stage startups, those with small user base, or new customers who meet qualification requirements are eligible for a flat rate of $49 a month for up to one year. You can contact the vendor for details. The following packages are offered:
Respond: from $53/month – Manage conversations with leads and customers at scale.
Engage: from $53/month – Send targeted messages to the right people at the right time.
Educate: $49/month flat rate – Create, organize and publish help articles
Live Chat for Sales (powered by Respond + Engage): from $106/month – Capture, qualify, and nurture leads to convert them to customers.
Customer Engagement (powered by Engage): from $53 /month – Send targeted messages to onboard users, make announcements, and re-engage people.
Customer Support (powered by Respond + Educate): from $102 /month – Solve customer problems faster with an integrated help desk and public knowledge base.
All the data, details and statistics that we provided in this analysis were taken from official company pages, advertising resources available online, actual experience from real clients as well as our individual direct use of each software by a professional reviewer. We do our best to extensively analyze each product, therefore we not only test it ourselves, but we also compare our findings with experiences of other members from the SaaS community.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
