What is better Interactive Intelligence CaaS or MobileDay? A sensible way to find the appropriate Customer Support Software product for your firm is to evaluate the solutions against each other. Here you can compare Interactive Intelligence CaaS and MobileDay and see their features compared thoroughly to help you pick which one is the more effective product.
Also, you can examine their overall ratings, including: overall score (Interactive Intelligence CaaS: 7.7 vs. MobileDay: 7.5) and user satisfaction (Interactive Intelligence CaaS: 100% vs. MobileDay: 100%). Examine their differences and similarities and find out which one outperforms the other. Similarly imagine your company tomorrow; will your company outgrow the app in the next 3-5 years?
We realize that not all people have enough time to examine a wide range of various solutions, so we came up with a list of suggestions that you may find useful. Our top selections for the Customer Support Software category are: Freshdesk Omni, Freshdesk, Zendesk.
Interactive Intelligence supports integrations with the following business systems and applications:
Amazon Web Services
Microsoft® Lync® Server
Microsoft Dynamics® CRM
Buzzient Enterprise™
Oracle Social Experience
Astute
Heat (FrontRange)
Onyx (Consona)
Remedy (BMC)
Oracle Service Cloud
SAP
Salesforce®
Siebel (Oracle)
NICE
Verint
Aspect
PureCloud
OrgSpan Select
OrgSpan Connect CIC
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A secure, single-instance cloud contact center service is a solution of choice for mid-size to large, mission-critical contact centers and businesses operations.
Alongside its free edition, MobileDay offers an enterprise pricing plan which you can avail through an annual subscription. Discounts are also available for bulk license purchasing. In addition, the vendor is currently creating pricing plans that will include the ability to manage international calls and unlimited conference calls. Meanwhile, here are the pricing details for MobileDay’s available editions and plans:
MobileDay Free
Free
Includes:
Easy one-touch dial-in into any conference call or virtual meeting
Slack integration (coming soon …)
Free conference bridge
One-touch dial-to-airline for flight events
Receive notifications for upcoming meetings
Rely on human-validated dial-in sequences to access your call without hassle
Rejoin dropped calls with a single tap
Email attendees if you’re running late with a pre-populated, customizable message
Use quick-dial options to call anyone in your contacts, or use the MobileDay keypad
Schedule meetings through the app, auto-populated with your personal conference dial-in details
Join conference calls and online meetings on any platform, including WebEx®, Lync, and more
A revolutionary and innovative one-touch conference call dialing app that provides teams and their members the ability to dial into conference calls and virtual meetings with just a single tap, connect to calls and meetings from any location and platform, and concentrate more on generating and communicating clear and killer ideas.
Both Interactive Intelligence CaaS and MobileDay were evaluated by a panel of independent B2B experts who conducted a thorough study of all key aspects of each solution. Their ultimate score was prepared with unique SmartScore algorithm which provides an individual partial score to every factor such as: main functionalities, client support, mobile support, security, client satisfaction as well as reviews in other media. Here at FinancesOnline we realize useful features are not the only thing important to a business so we make an effort to pay attention to all facets of a product before coming up with its final rating.
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Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
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