What is better Interactive Intelligence CaaS or Communifire? If you wish to have a quick way to find out which Customer Support Software product is better, our unique system gives Interactive Intelligence CaaS a score of 7.7 and Communifire a score of 6.7 for general quality and performance. Furthermore, Interactive Intelligence CaaS is rated at 100%, while Communifire is rated N/A% for their user satisfaction level.
You can also examine their product details, such as features, tools, options, plans, pricing, and much more. Check whether the solution can customize a few of its processes to guarantee the software matches your own business procedures.
We did our best to review all popular Customer Support Software services offered out there, but among all the ones we reviewed these three caught our special attention: Freshdesk, Zendesk, Freshdesk Omni.
Interactive Intelligence supports integrations with the following business systems and applications:
Amazon Web Services
Microsoft® Lync® Server
Microsoft Dynamics® CRM
Buzzient Enterprise™
Oracle Social Experience
Astute
Heat (FrontRange)
Onyx (Consona)
Remedy (BMC)
Oracle Service Cloud
SAP
Salesforce®
Siebel (Oracle)
NICE
Verint
Aspect
PureCloud
OrgSpan Select
OrgSpan Connect CIC
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A secure, single-instance cloud contact center service is a solution of choice for mid-size to large, mission-critical contact centers and businesses operations.
Communifire is available as a SaaS or On-Premise plan, plus you have a choice of support plans:
Basic ($49 per month): 10 users; 10GB space Pro ($99 per month): 20 users; 20 GB space Plus ($199 per month): 50 users; 30 GB space Max ($499 per month): 100 users; 40 GB space Annual Plan ($10,000 per year; as SaaS or plus $500 hosting for On-Premise): unlimited no. of users; 50 GB space
When you select a software that you think will be an actual asset for your company you shouldn’t just limit yourself to what experts have to say about it. Quite frequently individual experience with the solution will vary, depending on your own preferences and work processes. This is why in our reviews we also give our User Satisfaction Rating for every app to give you a reliable impression of how real users of Interactive Intelligence CaaS and Communifire rate their experience with the product. Our system is built around detailed analysis of product appearances on other sites, social networks and blogs, so you will obtain a complete and reliable picture of what other people think about every app. In this example Interactive Intelligence CaaS has a total satisfaction rating at 100% while for Communifire N/A% of people express they had a positive experience with it.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
