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Compare Interactive Intelligence CaaS vs Vivantio

SCORES FEATURES PRICING PRICING MODEL INTEGRATIONS

What is better Interactive Intelligence CaaS or Vivantio? If you’re having a hard time picking the right Customer Support Software product for your company, try to compare the available software and determine which one offers more benefits. For example, here you can compare Interactive Intelligence CaaS (overall score: 7.7; user rating: 100%) vs. Vivantio (overall score: 8.4; user rating: 93%) for their overall performance.

It's also possible to see which one provides more functions that you need or which has more suitable pricing plans for your current budget constraints. Using a clear table to match their features will significantly boost the chances of getting the appropriate product for your company. Take a closer look at other aspects of the software like if it’s easy to use, adaptability, scalability, and pricing options.

People who don't have much time or need a Customer Support Software advice from our team might want to take a look at these top choices for this year: Freshdesk, Freshdesk Omni, Zendesk.

Almost as essential as functionalities and client support responsiveness are pricing options provided by Interactive Intelligence CaaS and Vivantio. Although price should not be a deciding aspect it’s without a doubt an important thing to consider. You should try to find a flexible pricing plan that can be matched with your business size and easily scaled up if your company develops. You should be certain you don’t opt for plans that have extra functionalities that you won’t find a use for and always make an effort to contact with the vendor directly as big companies can frequently benefit from special pricing. You should also give a chance to a free trial or demo of each solution to spend at least some time on actual work with the system. It’s a helpful experience that doesn’t ask you to pay any money and provides you with a solid overview of what it feels like to work with Interactive Intelligence CaaS and Vivantio.

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