What is better Instant Housecall or Freshchat? If you’re getting a difficult time picking the right Customer Support Software product for your situation, try to do a comparison of the available software and find out which tool offers more positive aspects. In particular, here you can review Instant Housecall (overall score: 8.0; user rating: 100%) vs. Freshchat (overall score: 9.2; user rating: 96%) for their overall performance.
You can also see which one provides more tools that you need or which has more suitable pricing plans for your current budget constraints. Having a clear table to evaluate their features will significantly improve the odds of finding the right product for your company. Look closely at other factors of the software for example if it’s easy to use, adaptability, scalability, and pricing terms.
We know that not all businesses have enough time to examine a wide range of different services, so we created a list of recommendations that you may find useful. Our top choices for the Remote Support Software category are: Zendesk, Atera, ScreenConnect.
Instant Housecall offers several enterprise pricing plans designed for small IT businesses. Here are the details of the available pricing plans you can choose from:
Starter – $39/month or $29/month (annual billing)
1 Specialist Login ID
Subaccounts
Unlimited Installs & Software Copies
Unlimited Connections & Sessions
50 Unattended Remote Access Endpoints
1 Concurrent Session
Co-Branded
IT Pro Features
Small Business Features
Entrepreneur – $49/month or $39/month (annual billing)
1 Specialist Login ID
Subaccounts
Unlimited Installs & Software Copies
Unlimited Connections & Sessions
100 Unattended Remote Access Endpoints
10 Concurrent Sessions
Full Branding & Customization
IT Pro Features
Small Business Features
Automated PC Repair
Everything– $89/month or $69/month (annual billing)
Freshchat offers native integrations with a wide variety of communication channels and third-party CRM, sales, and marketing software. These integrations include
Freshdesk
WordPress
Facebook Messenger
Salesforce
Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Freshchat is an advanced messaging solution for the digital-first customer that combines human and artificial intelligence to deliver zero contact resolutions and effortless customer service.
If you are still having second thoughts about which solution will perform best for your company it might be a sound idea to take a look at each service’s social metrics. These metrics are usually an indicator of how popular every service is and how extensive is its online presence. For example Instant Housecall Twitter profile has currently 218 followers. At the same time Freshchat Twitter is followed by 665 people.
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