What is better Instant Housecall or ScreenConnect? Getting the most appropriate Customer Support Software for your business is not that easy with too much features, choices, and offers to consider. On the other hand, depending on our website will make it possible for you to streamline the selection process by displaying all key apps in a single place.
For instance, you can compare Instant Housecall and ScreenConnect for their features and overall scores, namely, 8.0 and 9.0, respectively. Furthermore, you can see which product has higher general user satisfaction rating: 100% (Instant Housecall) and 96% (ScreenConnect) to learn which one is the better choice for your business. Don’t just buy the solution with the lowest price, but the service that gives the best value for your money.
Currently, the leading services in our Remote Support Software category are: ScreenConnect, Zendesk, Atera.
Instant Housecall offers several enterprise pricing plans designed for small IT businesses. Here are the details of the available pricing plans you can choose from:
Starter – $39/month or $29/month (annual billing)
1 Specialist Login ID
Subaccounts
Unlimited Installs & Software Copies
Unlimited Connections & Sessions
50 Unattended Remote Access Endpoints
1 Concurrent Session
Co-Branded
IT Pro Features
Small Business Features
Entrepreneur – $49/month or $39/month (annual billing)
1 Specialist Login ID
Subaccounts
Unlimited Installs & Software Copies
Unlimited Connections & Sessions
100 Unattended Remote Access Endpoints
10 Concurrent Sessions
Full Branding & Customization
IT Pro Features
Small Business Features
Automated PC Repair
Everything– $89/month or $69/month (annual billing)
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
If you are still having second thoughts about which software will be best for your company it might be a sound idea to examine each service’s social metrics. Such metrics are usually a sign of how popular a given product is and how extensive is its online presence. For example, in case of Facebook Instant Housecall has 120 likes on their official profile while ScreenConnect profile is liked by 24487 users.
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