Instant Housecall
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Unattended Remote Access
- On-Demand Remote Access
- Time Window
- SMS Notifications
- Session Chat
- Concurrent Sessions
- Call Transfer/Conference
- Personal Assistant
- Automated PC Repair
- Custom Repair Processes & Apps
- Session History
- Specialist Notes
- Direct Downloads
- Customer Reviews
- Software Customization
Pricing Info
Pricing Info
Instant Housecall offers several enterprise pricing plans designed for small IT businesses. Here are the details of the available pricing plans you can choose from:
Starter – $39/month or $29/month (annual billing)
- 1 Specialist Login ID
- Subaccounts
- Unlimited Installs & Software Copies
- Unlimited Connections & Sessions
- 50 Unattended Remote Access Endpoints
- 1 Concurrent Session
- Co-Branded
- IT Pro Features
- Small Business Features
Entrepreneur – $49/month or $39/month (annual billing)
- 1 Specialist Login ID
- Subaccounts
- Unlimited Installs & Software Copies
- Unlimited Connections & Sessions
- 100 Unattended Remote Access Endpoints
- 10 Concurrent Sessions
- Full Branding & Customization
- IT Pro Features
- Small Business Features
- Automated PC Repair
Everything– $89/month or $69/month (annual billing)
- 1 Specialist Login ID
- Subaccounts
- Unlimited Installs & Software Copies
- Unlimited Connections & Sessions
- 400 Unattended Remote Access Endpoints
- 10 Concurrent Sessions
- Full Branding & Customization
- IT Pro Features
- Small Business Features
- Features for Business Growth
- Automated PC Repair
- Early Access to All New Features
Integrations
Integrations
Instant Housecall integrates with D7, a popular suite of computer diagnostics and repair tools.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Dragonfly Technologies, Kens PC Repair, Clarity IT
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Instant Housecall is a remote support tool that revolutionizes how your IT business solves customers' computer problems.
Company Email
support@instanthousecall.com
Contact No.
Company's Address
Instant Housecall Inc.
585 Dundas St E,
Third Floor
Toronto, ON M5A2B7,
Canada
Instant Housecall Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Streamlined workflows
- Email, social media and SMS support
- Single-click response
- Chat session to ticket conversion
- Customizable database tailored to suit your needs
- Immediate conversion of chat sessions into tickets
- Easier email importing
- Advanced ticket configuration rules for ticket dispatching
- Reply macros in order to save time on most common tasks
- Social monitor features to track and compare competition
- Additional custom portals for specific products
- Customizable feedback widget to use directly on the website
- Complete knowledgebase for quick self service solutions
- Advanced scenario execution
- Easier migration of knowledgebase to social networks
- Full Facebook integration
- Full Twitter integration
- API
- Complete set of reports & analytics
- Safe and secure
- Instant chat tickets
- Integrated post-it system
-
Multiple chat widgets for different website sections
-
Fully customizable look&feel
-
Custom attention grabbers
-
Custom multilanguage automatic messages
-
Full service level management
-
Agent team work automation
-
Scenario automation for a faster workflow
-
Time tracking (manual)
- Analytics and Reports
Pricing Info
Deskero offers the following basic and enterprise pricing packages:
Start– $4/agent/month (Monthly and Annual Billing)
- Free for the first agent
- Email ticketing
- Public web portal
- Knowledge base
- Multi-language
- Basic branding
Grow – $12/agent/month or $9/agent/month (Annual Billing)
- All Start features
- Social network ticketing
- Automatic assignment
- Live Chat
- Desktop notifications
- Full APIs
Business– $30/agent/month or $25/agent/month (Annual Billing)
- All Grow features
- Complete multi-channel
- Ticket assignment rules
- Chat & feedback widget
- Service levels
- Scenarios (automations)
Business – $120/agent/month or $90/agent/month (Annual Billing)
- Multi-brand management
- Time tracking
- Extended business & logic rules
- Free internal agents
- Extra support & customizations
Integrations
Deskero integrates with the following business systems and applications:
- Outlook 365
- MySMS
- Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
TotalErg, ROBO 6K, MyParking.IT
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Cloud-based software that offers simple yet effective tools to integrate requests coming from different channels
Company Email
support@deskero.com
Company's Address
Nabra LTD
4-5 Gough Square
London EC4A 3DE
United Kingdom
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Please note that while both Instant Housecall and Deskero may offer an excellent array of features every app may be created for a different company size. If you are comparing features you may want to pay attention to a company size they are meant for. Some elements may scale up well for large enterprises but if you have a small or mid-sized business it’s frequently better to stay away from paying for complex functionalities that you may never have a chance to use.
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