What is better Instant Housecall or Zendesk? Getting the best Customer Support Software for your firm is vital to boosting your company’s effectiveness. In our platform, you can easily evaluate a wide range of solutions to see which one is the appropriate software for your requirements. Here you can match Instant Housecall vs. Zendesk and check their overall scores (8.0 vs. 9.7, respectively) and user satisfaction rating (100% vs. 98%, respectively).
You can also study the specifics of prices, terms, plans, features, tools, and more, and find out which software offers more benefits for your business. In general, select the software which helps you to change the features and price terms to address your company growth or lack of it.
As of now, the top services in our Remote Support Software category are: Zendesk, ScreenConnect, Atera.
Instant Housecall offers several enterprise pricing plans designed for small IT businesses. Here are the details of the available pricing plans you can choose from:
Starter – $39/month or $29/month (annual billing)
1 Specialist Login ID
Subaccounts
Unlimited Installs & Software Copies
Unlimited Connections & Sessions
50 Unattended Remote Access Endpoints
1 Concurrent Session
Co-Branded
IT Pro Features
Small Business Features
Entrepreneur – $49/month or $39/month (annual billing)
1 Specialist Login ID
Subaccounts
Unlimited Installs & Software Copies
Unlimited Connections & Sessions
100 Unattended Remote Access Endpoints
10 Concurrent Sessions
Full Branding & Customization
IT Pro Features
Small Business Features
Automated PC Repair
Everything– $89/month or $69/month (annual billing)
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
In case you are still having doubts about which solution will perform best in your case it may be a good idea to take a look at each service’s social metrics. Such metrics are usually a way to see how popular every solution is and how big is its online presence.For instance, if you check Instant Housecall LinkedIn account you’ll learn that they are followed by 87 people. In case of Zendesk the volume of followers on their LinkedIn page is 59490.
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