What is better Instant Housecall or Vivantio? A sensible way to find the appropriate Customer Support Software product for your firm is to cross-check the solutions against each other. Here you can compare Instant Housecall and Vivantio and see their features compared thoroughly to help you choose which one is the better product.
Furthermore, you can review their overall ratings, such as: overall score (Instant Housecall: 8.0 vs. Vivantio: 8.4) and user satisfaction (Instant Housecall: 100% vs. Vivantio: 93%). Examine their varying features and similarities and discover which one outperforms the other. Moreover, anticipate the state of your company tomorrow; will your business outgrow the app in the next couple of years?
In case you you would like to quickly decide on the optimal Remote Support Software according to our review team we recommend you take a look at the following solutions: Atera, ScreenConnect, Zendesk.
Instant Housecall offers several enterprise pricing plans designed for small IT businesses. Here are the details of the available pricing plans you can choose from:
Starter – $39/month or $29/month (annual billing)
1 Specialist Login ID
Subaccounts
Unlimited Installs & Software Copies
Unlimited Connections & Sessions
50 Unattended Remote Access Endpoints
1 Concurrent Session
Co-Branded
IT Pro Features
Small Business Features
Entrepreneur – $49/month or $39/month (annual billing)
1 Specialist Login ID
Subaccounts
Unlimited Installs & Software Copies
Unlimited Connections & Sessions
100 Unattended Remote Access Endpoints
10 Concurrent Sessions
Full Branding & Customization
IT Pro Features
Small Business Features
Automated PC Repair
Everything– $89/month or $69/month (annual billing)
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
It may not always be enough to just compare Instant Housecall and Vivantio with one another. Even though reliable tools, pricing plans and customer reviews are all important and should be considered when making a final decision, you should also pay attention to the recognition and awards won by each app. Very often a less known app may turn out to be a good choice that was distinguished with B2B awards such as our Supreme Software Award which proves that in spite of limited market presence it’s a worthy rival to the apps that dominate the market.
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