What is better IMsupporting or ProProfs Help Desk? Choosing the most appropriate Customer Support Software for your business is hard with so many functions, options, and offers to consider. But, relying on our review platform will make it possible for you to streamline the necessary steps by reading all key products in a single location.
For instance, you can match IMsupporting and ProProfs Help Desk for their tools and overall scores, in this case, 8.7 and 8.5, respectively. Likewise, you can check which product has superior general user satisfaction rating: 100% (IMsupporting) and 100% (ProProfs Help Desk) to determine which solution is better for your organization. Don’t simply choose the service with the lowest price, but the one that offers the best value.
At this time, the most popular products in our Customer Support Software category are: Zendesk, Freshdesk, Freshdesk Omni.
IMsupporting offers four SMB and enterprise pricing packages for business owners and online sellers to choose from. Take a look at the details and select the pricing package that suits the needs of your business.
ProProfs Help Desk has a 15-day free trial for its paid plan. Payment plans are available in monthly or annual terms. The ProProfs Help Desk plan has the following inclusions:
ProProfs Help Desk Monthly Plan – starts at $30/user/month
ProProfs Help Desk Annual Plan – starts at $20/user/month
ProProfs Help Desk integrates with Salesforce, ProProfs Knowledge Base, and ProProfs Chat.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, Dell, Cisco
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Cloud-based customer service help desk ticketing software that features shared inboxes, knowledge base, and chat for seamless collaboration and faster issue resolution. The end results are better customer experience and greater customer satisfaction.
It may not always be enough to just compare IMsupporting and ProProfs Help Desk with one another. Even though reliable functionalities, cost and user comments are all important and should be taken into account when making a final decision, you should also check out the recognition and awards merited by each software. Frequently a less known service may turn out to be a good choice that was a winner of many SaaS awards such as our Experts’ Choice Award which proves that regardless of limited market popularity it’s a significant contender to the services that dominate the market.
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