What is better HP Service Manager or bpm'online service? With a wide range of features, pricing, details, and more to compare, determining the best Help Desk Software for your firm is hard. But by working with our system, you can easily match the characteristics of HP Service Manager and bpm'online service together with their general SmartScore, respectively as: 8.3 and 8.6 for overall score and 84% and 100% for user satisfaction.
You can also review them feature by feature and find out which program is a more effective fit for your business. Keep in mind to use a demo first prior to opting in for a plan to get a firsthand experience how the software can help you in practical situations.
Users who are pressed for time or would like to get a suggestion from our team might want to try out these top choices for the current year: .
HP Service Manager offers integration with the following business systems and applications:
Ayehu
ERPM
IBM RTC
HP uCMDB
Oracle Enterprise Manager
VMware vSphere
UCCE
Seamless Technologies
Northcraft Analytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tunisie Electronique, HEMIT, University of Pretoria
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
HP Service Manager is a service desk solution that provides businesses a vast selection of ITSM capabilities, big data, and social collaboration features.
bpm’online service offers two enterprise pricing editions, depending on whether you’re running a small business and looking to establish a simple customer center; or leading a large enterprise in need of a proficient service desk. Here are the details for each:
bpm’online service integrates with the following business systems and applications:
MS Excel
MS Exchange
MS Outlook
Google
PBX and cloud telephony services
Mail integration via IMAP/SMTP
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
L'Oreal, Schneider, Heinz
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Bpm'online service is a software tool that helps you achieve customer care excellence with out-of-the-box processes and automated operation based on industry best practices.
The services examined on this page are merely a small part of our full Help Desk Software category and you should remember that there might be better alternatives out there. If you would like to guarantee you make the best possible choice for your team we strongly urge you to try out more products first. It may also be a good idea to consult our top 10 Help Desk Software list to learn which software are currently the highest-ranking ones and leaders in the market.
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