What is better HP Service Manager or Samanage? We are here to streamline the whole process of reviewing Help Desk Software products for you. In particular, on this page you can check the overall performance of HP Service Manager (8.3) and compare it with the overall performance of Samanage (8.9). You can also match their overall user satisfaction rating: HP Service Manager (84%) vs. Samanage (98%).
Furthermore, study their functions thoroughly to check which product can better deal with your company’s requirements. Generally, any business app has to let you to comfortably view the big picture, at the same time allowing you quick access to the details.
Our team put a lot of effort to review all popular solutions available out there, but among them these three caught our special attention: .
HP Service Manager offers integration with the following business systems and applications:
Ayehu
ERPM
IBM RTC
HP uCMDB
Oracle Enterprise Manager
VMware vSphere
UCCE
Seamless Technologies
Northcraft Analytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tunisie Electronique, HEMIT, University of Pretoria
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
HP Service Manager is a service desk solution that provides businesses a vast selection of ITSM capabilities, big data, and social collaboration features.
The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.
If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.
All the data, information and reviews that we offered in this analysis were taken from official vendor sites, promotional resources available online, real-life experience from real clients as well as our own direct use of each software by an expert. We pay a lot of attention to thoroughly analyze each app, so we not only test it internally, but we also compare our findings with experiences of other people from the SaaS community.
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