What is better HP Service Manager or Kayako? If you wish to get a convenient way to find out which Help Desk Software product is better, our unique system gives HP Service Manager a score of 8.3 and Kayako a score of 9.0 for overall quality and performance. In addition, HP Service Manager is rated at 84%, while Kayako is rated 95% for their user satisfaction level.
You can also review their product details, such as modules, tools, options, plans, prices, and much more. Find out if the application lets you to customize some of its funnels to ensure it fits your own business procedures.
Those of you who are pressed for time or could use a advice from our experts may want to try out these top choices for the current year: .
HP Service Manager offers integration with the following business systems and applications:
Ayehu
ERPM
IBM RTC
HP uCMDB
Oracle Enterprise Manager
VMware vSphere
UCCE
Seamless Technologies
Northcraft Analytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tunisie Electronique, HEMIT, University of Pretoria
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
HP Service Manager is a service desk solution that provides businesses a vast selection of ITSM capabilities, big data, and social collaboration features.
Kayako is the winner of our Expert's Choice Award. This help desk solution helps businesses build an efficient customer service infrastructure by creating a single platform for all customer service channels. Kayako also has a mobile app for providing seamless customer support on the go.
Almost as crucial as functionalities and client support level are pricing packages made available by HP Service Manager and Kayako. While pricing should not be the only aspect it’s surely a significant thing to think about. You should try to find a flexible pricing plan that can be adjusted to your business size and easily scaled up if your company grows. Be sure that you don’t pick plans that have additional tools that you won’t find useful and always make an effort to get in touch with the vendor directly as enterprises can frequently benefit from discounts. You should also try out a free trial or demo of every app to spend at least some time on actual work with the system. It’s a helpful experience that doesn’t need you to spend any money and provides you with a practical overview of what it’s like to work with HP Service Manager and Kayako.
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