Pulsedesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Easy session initiation
- Support for multiple workstations
- Cross-platform connections
- Multi-monitor viewing
- Drag-and-drop file transfer
- Integrated chat
- Client directory
Pricing Info
Pricing Info
Contact Eltima for enterprise pricing information and other product details. You may also submit a request for a demo to see if the software is a perfect fit for your business.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
HelpWire enables engineers to control, diagnose, and repair any client equipment remotely.
Company Email
support@eltima.com
Contact No.
Company's Address
Ste 5 Horsford’s Business Centre
Long Point Road, Charlestown, Nevis
HelpWire Comparisons
Popular HelpWire Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Multichannel System
- Workflow Automation
- Customer Portal
- Live Chat
- Reports and SLA
- Mobile Application
- Ticket System
- Knowledge Base for Clients
- Open API and Integrations
Pricing Info
Pulsedesk offers flexible pricing options for its leading software solutions. It offers the following pricing packages:
- 3 Month Plan – $10/user/month
- 6 Month Plan – $9/user/month
- 12 Month Plan – $8/user/month
All plans include the following features without limitations:
- Unlimited tickets from different channels
- Unlimited automation and workflows
- SLA management and business hours
- Ticket assignment by load balancing
- Reporting and analytics
- Knowledge base and client portal
- Live chat
- Satisfaction survey
- Custom ticket fields and status
- Mobile app and more
Integrations
Pulsedesk easily integrates with the following software:
- Jira
- Bitrix24
- Active Directory
- Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Michelin, Jamilco, Petkit
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Pulsedesk is a comprehensive help desk and customer support platform for team project management and collaboration.
Company Email
support@pulsedesk.com
Contact No.
Company's Address
Pulsedesk
Palliser House, Palliser Rd, London W14 9EB
United Kingdom
Pulsedesk Comparisons
Popular Pulsedesk Alternatives
You shouldn’t count on just a wide range of useful tools and flexible pricing from a reliable Customer Support Software. Almost as important as main features is a top-notch customer support. You want to ensure that if you have any questions about HelpWire or Pulsedesk, or you run into a problem, or perhaps you’ll need to request a specific change or functionality useful to your company you can rely on a responsive and helpful customer support. Examine whether options such as phone support, tickets or live chat are provided. Additionally, it’s a significant advantage if you can enjoy personal training or at least a knowledge base you can use.
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