What is better HelpWire or Zendesk? With various functions, pricing, details, and more to compare, determining the best Customer Support Software for your firm is tough. But by working with our system, you can easily match the features of HelpWire and Zendesk as well as their general SmartScore, respectively as: 8.4 and 9.7 for overall score and 100% and 98% for user satisfaction.
You can also compare them feature by feature and see which program is a more suitable fit for your business. Remember to ask for a free trial first prior to opting in for a plan to see how the solution can benefit you in real setting.
If you want to quickly find the optimal Remote Support Software according to our review team we advise you check out one of these services: ScreenConnect, Zendesk, Atera.
Contact Eltima for enterprise pricing information and other product details. You may also submit a request for a demo to see if the software is a perfect fit for your business.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
If you continue having doubts about which solution will be best for your business it might be a good idea to examine each service’s social metrics. Such metrics are usually a sign of how popular a given solution is and how large is its online presence. For instance, in case of Facebook HelpWire has 255 likes on their official page while Zendesk profile is liked by 82676 users.
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