What is better HelpWire or Salesforce Service Cloud? Comparing products to find the best Customer Support Software need not be complicated. On our review platform, we enable you to match HelpWire and Salesforce Service Cloud and promptly analyze their distinct features. We allow you to take a look at their uniqe benefits, supported devices, level of support, prices, terms, and many more.
You may also review their overall score (8.4 for HelpWire vs. 9.6 for Salesforce Service Cloud) and overall customer satisfaction level (100% for HelpWire vs. 97% for Salesforce Service Cloud). Spend some time and review your leading options and see which one is best for your company. Similarly, you have to assess the software vendor’s credibility; can they be relied upon and will they still be operating a few years from now?
In case you you would like to quickly locate the best Remote Support Software according to our review team we advise you take a look at one of these services: ScreenConnect, Zendesk, Atera.
Contact Eltima for enterprise pricing information and other product details. You may also submit a request for a demo to see if the software is a perfect fit for your business.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
Almost as crucial as functionalities and client support level are pricing options provided by HelpWire and Salesforce Service Cloud. Even though pricing should not be the only aspect it’s definitely a key thing to consider. You should expect a flexible pricing package that can be adjusted to your team size and painlessly scaled up every time your company grows. Be sure that you don’t select plans that include complex tools that you won’t find a use for and always make an effort to get in touch with the vendor directly as enterprises can usually benefit from discounts. You should also check out a free trial or demo of each software to spend at least some time using it. It’s a valuable experience that doesn’t require you to invest any money and provides you with a solid overview of what it feels like to work with HelpWire and Salesforce Service Cloud.
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