HelpOnClick
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Access from PC, Mac, smartphones, tablets, even SMS
- Advanced built-in statistics, Google Analytics integration
- Automated invitations
- Chat between operators, transfer chat to another operator
- Copy and paste HTML code. One time setup
- Customizable pre-chat fields
- Detailed real-time traffic monitoring
- Facebook chat for business pages
- Full multiple websites and multiple departments support
- Integrations with major CMS, help desk, e-commerce, and CRM systems
- Offline options: redirect, hide widget or leave a message
- Real-time chat
- Run multiple chats simultaneously
- Searchable transcript history
- See what visitors are typing before they submit
- Sound alert whenever a visitor has entered to chat
- Upload your own icon or choose one from default icons
- Canned messages
- Use real pictures of your operators
- Virtual Assistant option
Pricing Info
Pricing Info
HelpOnClick Live Chat Software offers a 14-day free trial and three billing cycles:
- Monthly billing cycle: $19/month for one seat
- Quarterly billing cycle: (-15%) $48.5/quarter for one seat
- Annual billing cycle: (-40%): $136.8/year for one seat
Features
- 5 websites
- Customization
- Virtual Agent
- Unlimited chats
- Unlimited invitation rules
- Unlimited departments
Integrations
Integrations
The HelpOnClick live chat can be integrated into WordPress, Joomla, Drupal, Kentico, LightCMS, and Wix websites, as well as with popular e-commerce systems such as Magento, ZenCart, X-Cart, BigCommerce, Prestashop and others. Basically, the HelpOnClick live chat can be integrated into any website.
HelpOnClick’s live chat also can be integrated with CRM and help desk systems, and the app supports integrations with Facebook, Google Analytics, Gmail, Blogger, and Twitter.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Concordia University, e-mend Software, American Internet Domains LLC, Linku Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
HelpOnClick offers a state-of-the-art live chat software that you can use to increase sales and customer satisfaction.
Company Email
Contact No.
Company's Address
HelpOnClick LLC, San Jose, CA, United States
HelpOnClick Comparisons
Popular HelpOnClick Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- ITSM Service Desk
- MSPS
- Education Sector-Ready
- Print Management
- Multiple Channels
- Multiple Departments
- Multiple Applications
- Service Catalogue
- Self Service Password Reset Tool
- Live Chat
Pricing Info
NetHelpDesk offers flexible pricing packages with varying rates that are heavily based on the number of users.
- Monthly – starts with 5 agents at £44/agent/month or £37/agent/month (annual billing)
- Cloud – starts with 5 agents at £57/agent/month or £48/agent/month (annual billing)
- Outright – £3,055 (Exclusive of annual 25% maintenance charge)
Integrations
No information available.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Siemens, AkzoNobel, NHS, Britax
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An ITIL aligned help desk software combining everything from ticket tracking and customer relationship management, through to stock control and self service.
Company Email
Contact No.
Company's Address
Wharfside House, Prentice Road,
Stowmarket, Suffolk. IP14 1RD
UK
NetHelpDesk Comparisons
Popular NetHelpDesk Alternatives
If you are still having second thoughts about which product will perform best for your company it might be a good idea to check out each service’s social metrics. Such metrics are usually an indicator of how popular a given solution is and how big is its online presence.For instance, if you check HelpOnClick LinkedIn page you’ll learn that they are followed by 0 users. In case of NetHelpDesk the number of followers on their LinkedIn page is 135.
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